Business Process Specialist

<div class="bottomPage"> <div class="detailswrapper"> <div> <div class="container-fluid" data-templateid="1001"> <div class="row"> <div id="grid-jobdetail" class="col-md-9"> <div style="font-family: 'Open Sans', arial, sans-serif;"> <p style="font-family: 'Open Sans', arial, sans-serif;">In your role as the Business Process Specialist, at The North West Company (NWC), you will be accountable to lead and develop optimal store process and standardize the operating procedures across The North West Company as it relates to both Canadian and International operations.</p> </div> </div> </div> </div> </div> </div> </div> <br /> <p>&nbsp;</p>

Winnipeg

The North West Company

<p><strong>The North West Company Inc., though its subsidiaries is a leading retailer of food and everyday products and services to rural communities and urban neighbourhoods in Canada, Alaska, the South Pacific and the Caribbean. North West employees approximately 8,200 associates, the majority within the communities it serves. It operates 241 stores under the trading names Northern, NorthMart, Giant Tiger, Alaska Commercial Company, Cost-U-Less and RiteWay Food Markets and has annualized sales of approximately CDN $2.0 billion.</strong></p> https://careers.northwest.ca/

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Specialist

Overview: Business Process Specialist <noscript>&lt;img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=561315727378598&amp;ev=PageView&amp;noscript=1" /&gt;</noscript><noscript>&lt;img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=47121&amp;fmt=gif" /&gt; </noscript> <div class="bottomPage"> <div class="detailswrapper"> <div> <div class="container-fluid" data-templateid="1001"> <div class="row"> <div id="grid-jobdetail" class="col-md-9"> <div style="font-family: 'Open Sans', arial, sans-serif;"> <p style="font-family: 'Open Sans', arial, sans-serif;">In your role as the Business Process Specialist, at The North West Company (NWC), you will be accountable to lead and develop optimal store process and standardize the operating procedures across The North West Company as it relates to both Canadian and International operations.</p> <p style="font-family: 'Open Sans', arial, sans-serif;">Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.</p> <p style="font-family: 'Open Sans', arial, sans-serif;">NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.</p> </div> </div> </div> </div> </div> </div> </div>
Responsibilities: Business Process Specialist <noscript>&lt;img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=561315727378598&amp;ev=PageView&amp;noscript=1" /&gt;</noscript><noscript>&lt;img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=47121&amp;fmt=gif" /&gt; </noscript> <div class="bottomPage"> <div class="detailswrapper"> <div> <div class="container-fluid" data-templateid="1001"> <div class="row"> <div id="grid-jobdetail" class="col-md-9"> <div style="font-family: 'Open Sans', arial, sans-serif;"> <ul style="font-family: 'Open Sans', arial, sans-serif;"> <li style="font-family: 'Open Sans', arial, sans-serif;">Effectively lead and facilitate the development of process documentation and standard operating procedures across NWC with a specific focus on the Pure Retail work stream;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Establish Service Level Agreements (SLAs) for process and Standard Operating Procedure (SOP) development;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Set expectations and work flow with cross-functional stakeholders, and their role in process mapping;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Develop a document management taxonomy &amp; governance and communicate standards across NWC through training, coaching and audits;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Identify process improvement opportunities through process reviews, audit and stakeholder feedback;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Create, maintain and sustain a document management library within the Intranet portal;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Review library for changes and align changes with SOPs, audits and role profiles as required;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Intake task requests from internal business partners, review for alignment to the current process;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Challenge the status quo and provide the best advice on how to increase process effectiveness and efficiency; and</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Maintain a high level of business process performance.</li> </ul> </div> </div> </div> </div> </div> </div> </div>
Requirements: <div class="bottomPage"> <div class="detailswrapper"> <div class="container-fluid" data-templateid="1001"> <div class="row"> <div id="grid-jobdetail" class="col-md-9"> <div style="font-family: 'Open Sans', arial, sans-serif;"> <ul style="font-family: 'Open Sans', arial, sans-serif;"> <li style="font-family: 'Open Sans', arial, sans-serif;">Bachelor&rsquo;s Degree in an analytical discipline such as Engineering, Economics, Business or Finance, and/or minimum 5 years of experience in process improvement/business analysis using analytical tools and methods;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Proficiency in Microsoft Office programs, especially Microsoft Visio, Excel, PowerPoint, and SharePoint.</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Retail and/or warehouse experience is preferred;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Project management and change management experience is an asset, coupled with documentation experience;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Ability to prioritize, strong attention to detail, with the ability to effectively organize and execute tasks in a fast-paced environment;</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Strong verbal and written communications skills, along with effective presentation skills; and</li> <li style="font-family: 'Open Sans', arial, sans-serif;">Experience working with diverse groups of people and driving consensus.</li> </ul> <p style="font-family: 'Open Sans', arial, sans-serif;"><strong style="font-family: 'Open Sans', arial, sans-serif;">Reports to: </strong>Manager, HR Programs</p> <p style="font-family: 'Open Sans', arial, sans-serif;"><strong style="font-family: 'Open Sans', arial, sans-serif;"><br style="font-family: 'Open Sans', arial, sans-serif;" />A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however, only those selected for an interview will be contacted.</strong></p> </div> </div> </div> </div> </div> </div>