Director of Resident Care

Find a workplace where you are deeply appreciated, not only for the skills you offer, but for the individual you are. At Milestone, you’ll enter into a rewarding career where you’ll work with highly skilled professionals and do meaningful work in the lives of our senior residents. Join a welcoming environment that fosters strong relationships with the residents, their families, and your coworkers. We hope you’ll consider serving alongside us.

Stillwater, OK

The Renaissance of Stillwater

<p><strong>A new chapter awaits at The Renaissance of Stillwater, a warm and welcoming senior living community in Stillwater, Oklahoma. Here, residents enjoy life-enriching programming and exceptional care from professional caregivers for an experience unlike any other. You or your loved one will find fresh experiences&nbsp;<a href="https://www.milestoneretirement.com/senior-living/ok/stillwater/the-renaissance-of-stillwater/our-community">every day in a community</a>&nbsp;full of rich relationships, with a busy calendar of activities to keep everyone energized and engaged. Trusting in the round-the-clock care provided by our dedicated staff, residents are free to explore.</strong></p> <p><strong>With a range of care options including Assisted Living, In the Moment&reg; Memory Care, and Respite Care, we provide just the right kind of support to match our residents&rsquo; needs. Whatever care you&rsquo;re looking for, we&rsquo;re excited to welcome you at The Renaissance of Stillwater.</strong></p> https://www.milestoneretirement.com/senior-living/ok/stillwater/the-renaissance-of-stillwater/

keywords: position summary,benefits,management,operations,quality assurance,compliance,education,experience,skills,physical demands

Full Time

Overview: We&rsquo;re seeking a Director, Resident Care to lead clinical operations and coordinate resident care in our Assisted Living community. Reporting to the Director, Health and Wellness or Executive Director, you&rsquo;ll oversee resident care staff, ensure compliance with regulatory standards, and maintain high-quality care and resident satisfaction.<br /><br /> <p><strong>Perks &amp; Benefits</strong></p> <ul> <li>Medical, Dental, Vision (full-time employees)</li> <li>401(k) with employer match</li> <li>Generous PTO</li> <li>Pet insurance</li> <li>Perks at Work</li> <li>Employee Assistance Program</li> <li>Voluntary benefits options</li> </ul> <br />
Responsibilities: <br /> <ul> <li>Ensure all residents are evaluated prior to move-in and with changes in condition</li> <li>Communicate with residents, families, and staff to meet individual needs</li> <li>Participate in care conferences and update service plans accordingly</li> <li>Hire, train, schedule, and supervise Care Partners and activity staff</li> <li>Manage staff performance, provide coaching, and ensure compliance with HR guidelines</li> <li>Verify associate hours, manage staffing schedules, and ensure coverage within budget</li> <li>Assign and monitor resident health activities such as blood pressure and weight checks</li> <li>Monitor medication administration, conduct audits, and assist with medication management</li> <li>Observe residents’ health status and report significant changes to Director, Health and Wellness</li> <li>Conduct pre-move-in screenings and ensure all documentation is complete</li> <li>Perform ongoing assessments of resident physical and psycho-social needs</li> <li>Coordinate resident appointments and in-house ancillary services</li> <li>Maintain resident records, perform MAR reviews, and ensure compliance with documentation standards</li> <li>Participate in emergency response, community functions, and family events</li> <li>Provide guidance for the Activity Program and oversee inventory within budget</li> <li>Ensure Continuous Quality Improvement (CQI) activities are completed and compliance is maintained</li> <li>Maintain compliance with all local, state, and federal regulations including HIPAA, OSHA, and Blood Borne Pathogen Guidelines</li> <li>Promote a safe work environment and ensure staff adhere to safety standards</li> <li>Foster teamwork, take initiative, and support coworkers, residents, and visitors</li> <li>Perform other duties as assigned</li> </ul> <br />
Requirements: <br /> <ul> <li>Associate’s or Bachelor’s Degree strongly preferred in a related field</li> <li>Minimum three years’ experience in Assisted Living; proven management experience required</li> <li>Certified as Med Aide as required by state law; maintain current certification</li> <li>Compassion for and desire to work with older adults</li> <li>Proficiency in Microsoft Windows, Word, Excel, and Outlook preferred</li> <li>Strong verbal and written communication skills</li> <li>Ability to solve practical problems, manage budgets, and interpret instructions</li> <li>Ability to effectively communicate with residents, families, staff, and vendors</li> <li>Experience managing staff schedules, training, and performance</li> </ul> <br />Physical Requirements<br /> <ul> <li>Ability to stand, walk, sit, use hands, reach, stoop, kneel, crouch, climb, and balance</li> <li>Ability to talk, hear, and use vision effectively</li> <li>Occasional weekend, evening, or night work and on-call as needed</li> <li>Possible exposure to communicable diseases, blood-borne pathogens, latex, and other hazards</li> <li>Ability to lift and assist residents as needed, up to 50 lbs occasionally</li> <li>Frequent interaction with coworkers, residents, and vendors</li> </ul> <br />