Customer Service Representative

<p>Are you outspoken and opinionated? We&rsquo;re looking for people who naturally take control and demonstrate their expertise.<br /><br /><br /><br /><br /><br /><br /></p>

Paris, Texas

The Results Companies

<p>At The Results Companies, we expect more of ourselves. We make it our personal mission to be and do our very best. And we never settle. When we tell you to expect greater, we mean it.</p> <p>&nbsp;</p>

keywords: take the next step,what's in it for you?,claims,service,environment,experience,communication,professional


Overview: It takes someone who can be engaging while also being intuitive and troubleshooting issues. If this is you, come show us why your next career is at The Results Companies. What are you waiting for? Don&rsquo;t let this opportunity pass you by. We&rsquo;re different, we expect greater! Come see for yourself and join The Results Family today!<br /><br /> <p>What&rsquo;s in it for you?</p> <ul> <li>Paid professional training</li> <li>Simultaneously earn college certification while working</li> <li>Medical, dental, and vision benefits</li> <li>401(K)</li> <li>Paid time off</li> <li>Permanent, full-time shifts</li> <li>Bonus incentives</li> <li>Strong leadership</li> <li>Opportunities for advancement within our global organization</li> <li>Employee referral bonus program</li> </ul>
Responsibilities: <p>Customer Service Representatives are responsible for handling our customer&rsquo;s highest level of service issues to ensure escalations are resolved in an efficient and timely manner. From assisting with claims to helping people find a provider, you are with our customers every step of the way. Agents are responsible for providing our customers polite, accurate information.&nbsp;</p>
Requirements: <p>Requirements</p> <ul> <li>Prior customer service experience preferred</li> <li>Ability to resolve and anticipate problems</li> <li>Solution oriented</li> <li>Excellent communication skills</li> <li>Professional, articulate voice</li> <li>Ability to multitask; listening, inputting data, providing solutions, navigating through various screens while applying customer satisfaction techniques</li> <li>Type 25 words per minute</li> <li>Enjoy working in a fast-paced environment while maintaining a positive, professional attitude</li> </ul>