Customer Service Representative

We&rsquo;re looking for people who can present solutions and have the intuition to anticipate future problems. You deserve an opportunity that provides benefits and security with room to grow. Now is the time to take control of your future and expect greater!<br /><br /><br /><br />

Provo, UT

The Results Companies

<p>At The Results Companies, we expect more of ourselves. We make it our personal mission to be and do our very best. And we never settle. When we tell you to expect greater, we mean it.</p> <p>&nbsp;</p>

keywords: take the next step,what's in it for you?,claims,service,professional,environment,experience,communication


Overview: It takes someone who is engaging, outspoken, and opinionated. If this is you, come show us why your next career is at The Results Companies.<br /><br /> <p>What&rsquo;s in it for you?</p> <ul> <li>Paid professional training</li> <li>Medical, dental, and vision benefits</li> <li>401(K)</li> <li>Paid time off</li> <li>Permanent, full-time shifts</li> <li>Bonus incentives</li> <li>Strong leadership</li> <li>Opportunities for advancement within our global organization</li> <li>Fun and relaxed working environment</li> <li>Employee referral bonus program</li> </ul>
Responsibilities: <p>Customer Service Representatives are responsible for handling our customer&rsquo;s highest level of service issues to ensure escalations are resolved in an efficient and timely manner. From assisting with claims to helping people find a provider, you are with our customers every step of the way. Agents are responsible for providing our customers polite, accurate information.</p>
Requirements: <p>Requirements</p> <ul> <li>Prior customer service experience preferred</li> <li>Unflappable and optimistic</li> <li>Solution oriented</li> <li>Self-motivated and able to work independently</li> <li>Excellent communication skills</li> <li>Professional, articulate voice</li> <li>Ability to multitask; listening, inputting data, providing solutions, navigating through various screens while applying customer satisfaction techniques</li> <li>Type 25 words per minute</li> <li>Enjoy working in a fast-paced environment while maintaining a positive, professional attitude</li> </ul>