Clinical Case Manager

<p><strong>Join the Next Evolution of Personalized Luxury Healthcare</strong></p> <p>The Wright Center for Women&rsquo;s Health is launching a transformative new area of our practice through our <strong>Growth in Quality</strong> initiative. As we expand into an elevated administrative space, we are redefining what it means to provide deeply personalized, coordinated care.<br /><br /></p> <p>&nbsp;</p>

Naperville, IL

The Wright Center for Women's Health

Our Mission is to provide exceptional, personalized luxury healthcare everyday all day. We will welcome you to our unique office to provide care that utilizes not only the latest in modern technology, our extensive experience and ever-expanding knowledge but also by offering alternative therapies in an open minded, compassionate and effective manner. We strive to surpass every client&rsquo;s expectations they could ever possibly conceive in healthcare today! https://thewrightobgyn.com/

keywords: management,build,teamwork,creative,management,teamwork,vision,build,organization,nurse,experience,passion

Experienced

Overview: <p>We are seeking a <strong>Clinical Case Manager</strong> who will play a key role in this next chapter. This position is ideal for someone with a clinical background who is also willing to start on the front lines&mdash;including answering phones&mdash;as we build out this new, high-impact guest experience model.<br /><br /></p> <p>Our providers are at full capacity, and in keeping with our commitment to excellence, we are creating a new layer of care coordination and intelligent case management to elevate guest experience. This role will focus on guests navigating:</p> <ul> <li>BioTE hormone balancing</li> <li>Abnormal periods and heavy bleeding</li> <li>Uterine polyps and ultrasound findings</li> <li>Eventually Health and Wellness and Weight Management</li> </ul> <p>You'll be helping us lay the groundwork for a concierge-level, holistic guest journey&mdash;supporting both our guests and clinical team in delivering exceptional outcomes.</p>
Responsibilities: <p><strong>What You'll Be Doing</strong></p> <ul> <li>Professionally and compassionately answering incoming guest calls</li> <li>Managing guest care coordination for BioTE and abnormal bleeding cases</li> <li>Supporting our FOH and BOH teams in creating seamless workflows</li> </ul>
Requirements: <p><strong>What We&rsquo;re Looking For</strong></p> <ul> <li><strong>Clinical experience required</strong> (e.g., Medical Assistant, Nurse, Case Manager, Nurse Navigator, *APC or other medically experienced professional)</li> <li>Intelligent, entrepreneurial mindset with a passion for innovation and growth</li> <li>Extreme attention to detail and a commitment to excellence</li> <li>Compassionate communicator who is motivated by exceeding expectations</li> <li>Flexible, adaptable, and excited to help build something new</li> <li>*We are also looking for a Telehealth Provider who is a Nurse Practitioner or Physician Assistant. The vision for this role is to first help shape and develop the Premier Guest Specialist position over the course of six months to a year, after which you would transition into a dedicated Telehealth Provider role.&nbsp;</li> </ul>