Sales Assistant

US Heating and Air (USHAC), a Southern HVAC Company, is a one stop shop specializing in HVAC, Electrical, Plumbing and General Construction projects serving Multi Family, Commercial, and Residential customers. If you thrive in a fast-paced environment, deliver as a way of life and are inspired to make a positive impact, consider applying with us today!

Orlando, FL

US Heating and Air

U.S.H.A.C. is your “one-stop shop” for everything from HVAC (AC and Heating Installation and Repair) in Central Florida, Orlando, Tampa, Jacksonville and the state of Florida. We also offer plumbing and electrical services to pool, spa and garage door maintenance. We are on call 24 hours a day, 7 days a week, 365 days a year, and we do it all. Check out all we have to offer, including our coupon offers, expert online advice and VIP Customer Program.

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Competitive Compensation and Benefits Package

Overview: <p>USHAC is currently seeking a Sales Assistant for our Longwood, Florida location. The Sales Assistant is responsible for assisting account managers in the sales of commercial and multi-family HVAC, electrical, plumbing and general contracting by providing general inside support. Strong emphasis on customer service.</p> <p><br />We believe our employees are the most valuable business strength; therefore it is important to us that we take care of our own. We make available a top notch benefits plan which includes:</p> <ul> <li>Comprehensive Benefits Package including Health, Dental, and Vision insurance options</li> <li>Supplemental Insurance &ndash; Accident, Critical illness, etc.</li> <li>Long Term and Short Term Disability</li> <li>Flexible Spending Account options</li> <li>Paid Personal Time Off and (8) Paid Holidays per year</li> <li>Life insurance options for you and your family</li> <li>Strong 401k and more!</li> </ul>
Responsibilities: <ul> <li>Collaborate with account managers to understand customer needs and to provide sales support.</li> <li>Keep detailed notes on customer conversations.</li> <li>Create and send price quotations/proposals for customers based on customer request or information from account manager.</li> <li>Create work orders as requested by account manager</li> <li>Verify pricing and accuracy of quotes with account manager.</li> <li>Check the status of equipment orders.</li> <li>Interact with customers regarding inquiries about products, costs, etc.</li> <li>Resolve complaints as quickly and efficiently as possible or transfer to appropriate manager.</li> <li>Attend company training and weekly sales meeting.</li> <li>Maintain updated product literature and price lists.</li> <li>Keep accurate and current order logs.</li> <li>Run timely reports to close out work orders.</li> <li>Work closely with department managers and dispatch team.</li> </ul>
Requirements: <p><strong>Knowledge / Experience: </strong></p> <ul> <li>Education/Experience &ndash; Associate&rsquo;s Degree or higher preferred or 2-4 years of work experience. Prefer knowledge of commercial/industrial HVAC.</li> <li>Clerical &ndash; Knowledge of administrative and clerical procedures such as managing files and records, and other office procedures.</li> <li>Software &ndash; Proficiency in Microsoft Word, Excel, Adobe Acrobat and Outlook. Strong computer skills are a must.</li> <li>Communication &ndash; Ability to communicate effectively with employees and customers.</li> <li>Organization &ndash; must be organized and have a systematic method of performing tasks.</li> <li>Customer Oriented &ndash; Ability to take care of the customer needs while following company procedures. Ability to effectively build relationships with customers.</li> <li>Time Management &ndash; Ability to organize and complete work within given deadlines.</li> </ul>