Shop Manager

<strong>United Road is the most diversified finished vehicle logistics provider in North America. We employ approximately 1,800 professionals, operating out of nearly 75 locations strategically positioned in every region of the United States, creating a superior and efficient national service network.</strong>

Marysville, OH.

United Road – Corporate

<strong>Our competitive advantage lies in our ability to provide timely, professional and dependable automobile transport delivery and logistics services. Leveraging our collective strengths, local operational control capitalizes on immediate and regional market knowledge, name recognition, and personal and customer relationships enjoyed by each division. At the same time, United Road&rsquo;s leadership experience, industry leading technology, national purchasing power, and investments in equipment, ensure that we excel in customer service, create an attractive supportive environment for our employees and provide for the stability and growth of the company as a whole.</strong>

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Overview: <p>The Shop Manager is responsible for the profitability, performance and the effective maintenance practices on the equipment that is serviced at their location. The Shop Manager is responsible to keep the fleet running safely and effectively to meet service operation goals. The Manager provides leadership and direction on all advanced technical functions to their staff to improve efficiency and productivity at their location. Also, assists with training, development and evaluations of maintenance personnel.</p>
Responsibilities: <ul> <li>Ensure proper staffing of the maintenance facility to complete all scheduled and unscheduled services.</li> <li>Direct staff to perform tasks and directly supervise all shop functions.</li> <li>Manage employee relations, including payroll, benefits, attendance, productivity performance management, training, employee development and hiring.</li> <li>Make sound decisions and give direction on complex diesel repairs and manage the warranty processing and warranty parts retention policies of the company.</li> <li>Direct the Parts Manager to procure parts in the most cost-effective manner and maintain the real time Inventory accuracy and proper sized parts Inventory based on company policy.</li> <li>Thoroughly understand all tractor maintenance, diagnosis, repair, root cause analysis of common issues, and corrective steps to keep trucks running at maximum efficiency.</li> <li>Ensure URS brand image is always maintained by verifying equipment is branded correctly, clean, free of rust and painted to company colors.</li> <li>Be well versed in all authorized company software systems to perform various aspects of their job duties effectively.</li> <li>Complete Shop Safety audits to ensure proper procedures and protocols are being followed; make recommendations to leadership and department to remain in compliance, Understands and applies company safety practices including DOT, EPA, ICC and OSHA rules and regulations.</li> <li>Maintain a clean, orderly and environmentally compliant facility by utilizing internal labor when times are slow to maintain shop upkeep and keep things organized.</li> </ul>
Requirements: <p><strong><u>Skills Required:</u></strong></p> <ul> <li>Ability to development performance goals for the shop as a whole and for individuals. Create and execute action plans associated with those goals.</li> <li>Capable of cultivating and maintaining productive supplier relationships.</li> <li>Strong interviewing skills to select the most qualified candidates during the hiring process.</li> <li>Ability to assist in investigations, reporting and initiation of corrective action for accidents, job related injuries or employee discrepancies</li> <li>Effectively handles special assignments as directed</li> <li>Knowledge of the Transportation Industry</li> <li>Reinforce and demonstrate a strong commitment to Safety by addressing any unsafe behaviors, auditing for safety compliance, and ensuring all drivers &amp; visitors are safe.</li> <li>Strong negotiation, Process improvement and Problem solving skills.</li> <li>Experience in Management and People Management Skills</li> <li>Ability to create and maintain a positive work environment by acting and communicating in a manner which facilitates the success of business operations and create good culture in order to meet company demands and expectations.</li> </ul> <p>&nbsp;</p> <p><strong><u>Qualifications:</u></strong></p> <ul> <li>College degree and/or trade school / technical training highly desirable.</li> <li>At least 4 years of Fleet maintenance management experience in a metric driven environment.</li> <li>Mechanical experience that includes or knowledge of hydraulics, electrical and diagnostics.</li> <li>Four years of experience as a Master Mechanic or Steel Fabricator (preferred but not required)</li> <li>Must be proficient with Microsoft Office products and report writing.</li> </ul>