Community Health Worker: Twin Cities Community Health Hub Partnership

<strong>HELP PEOPLE SEEKING A SECOND CHANCE RECONNECT</strong><br />Share your talent and join a team of compassionate people, helping people seeking a second chance reconnect and build stronger foundations of well-being. You will develop your skills and begin your career working for the common good.<br /><br /><strong><em>*Paid tuition provided towards Community Health Worker certificate with flexible full-time work hours during 9-month education training.</em></strong>

Minneapolis, MN 55412, USA

Volunteers of America Minnesota and Wisconsin

<p><strong>We provide essential community-based health and human services that impact the lives of 25,000 people across the lifespan every year in 110 neighborhoods in both states. For 125 years, our work has focused on closing gaps between people and possibility, addressing a spectrum of intersecting needs&mdash;from housing to health to education to employment.<br /><br /><a href="https://www.voamnwi.org/covid19-response" target="_blank" rel="noopener noreferrer">Our Response to COVID-19</a>&nbsp;<br /><a href="https://www.voamnwi.org/our-commitment-to-racial-justice" target="_blank" rel="noopener noreferrer">Our Commitment to Racial Justice</a> <br /></strong></p> https://www.voamnwi.org/

keywords: assessment,performance,training,support,management,assessment,operations,encourage,administration,assist,program,performance,experience,establish,culture,knowledge,certificates, licenses, and registrations,skills,teamwork

Full-Time

$19.00-$21.60

Overview: <ul> <li>Attend relevant Twin Cities CHW Hub training and meeting</li> <li>Conduct client assessment and identify Hub Pathway(s).</li> <li>Support clients in seeking medical support if medical issues arrive.</li> <li>Perform client visits at home or community sites.</li> <li>Provide care coordination, system navigation, connection to community resources, referral and resource partners, and provision of education around self-management and health promotion to complete Hub Pathways.</li> </ul>
Responsibilities: <ul> <li>Encourage and support clients to take concrete steps toward promoting health and managing chronic disease, following the Hub Pathways.</li> <li>Conduct needs assessment, health questionnaires and screening for client population.</li> <li>Offer appropriate insights and suggestions to providers, clients, care team members and others as needed at resource and referral partners to bridge barriers to achieving goals and complete Hub Pathways.</li> <li>Remind clients of appointments, assist with transportation and to address other barriers to making and attending appointments.</li> <li>Adhere to Hub expectations around caseload, panel management, and referral management.</li> <li>Work within CHW Scope of Practice and make appropriate referrals.</li> <li>Utilize electronic health records to inform providers and care team members of patient goal/pathways progress and document all care coordination and health education activities.</li> <li>Facilitate completion, submission of forms and paperwork as trained.</li> <li>Actively coordinate services, facilitate transitions of care, communicate with care team members, and participate in interdisciplinary huddles or care team meetings.</li> <li>Provide client education for health promotion, disease management and self-management as trained and within CHW Scope of Practice.</li> <li>Motivate clients and/or family to be active, engaged participants in their health education and self-sufficiency goals.</li> <li>Coordinate, facilitate, and implement health promotion and self-management programs as directed.</li> <li>Assure program participant privacy is maintained by being knowledgeable and following HIPAA privacy and security regulations.</li> <li>Complete other duties as assigned and as CHW&rsquo;s are qualified to do so.</li> </ul>
Requirements: <ul> <li>Ability to establish trust, listen, assist residents with defining health management goals, while helping them identify possible solutions</li> <li>Demonstrate ability to advocate, organize, problem solve and provide results for residents served</li> <li>Knowledge of Medicaid and Medicare programs</li> <li>Ability to provide guidance to people with a wide range of cultural backgrounds, training, and experience.</li> <li>Ability to work with diverse audiences (cultural, education, sector, etc.)</li> <li>Ability to establish effective working relationships with families and care teams.</li> <li>Ability to navigate community resources.</li> <li>Ability to work effectively with individuals by phone, internet, or app.</li> <li>Demonstrated ability to frame complex situations and present options.</li> <li>Strong problem solving, troubleshooting and decision-making skills.</li> <li>Strong skills in providing disease prevention/health promotion programs to clients.</li> <li>Organized, self-motivated, self-directed, and able to work independently.</li> <li>Effective written and oral communication and computer skills.</li> <li>Excellent customer service and teamwork skills.</li> <li>Effective multitasking abilities.</li> <li>Must be able to provide insured vehicle for transportation with a valid driver&rsquo;s license.</li> </ul> <br /><strong> Preferred Qualifications</strong><br /> <ul> <li>Successful completion of a Community Health Worker certificate program required.</li> <li>One or more years of work experience providing client/customer service in a community or public health related work environment.</li> <li>Experience in patient care coordination, including navigating Minnesota health care and social services systems.</li> <li>Knowledge of health-related issues of older adults, such as physical and mental impairments common to the aging process</li> <li>Experience working with older adults in a direct service capacity</li> <li>Bilingual in Amharic, Somali, Oromo, or other East African languages</li> </ul>