Program Manager

<strong>CREATE JOY FOR PEOPLE WITH DISABILITIES</strong>&nbsp;<br />Share your talent and join a team of compassionate people who create joy, supporting adults with intellectual and developmental disabilities. You will work with and for the whole client, leveraging their strengths to foster independence.

West Allis, WI, USA

Volunteers of America Minnesota and Wisconsin

<p><strong>We provide essential community-based health and human services that impact the lives of 25,000 people across the lifespan every year in 110 neighborhoods in both states. For 125 years, our work has focused on closing gaps between people and possibility, addressing a spectrum of intersecting needs&mdash;from housing to health to education to employment.<br /><br /><a href="" target="_blank" rel="noopener noreferrer">Our Response to COVID-19</a>&nbsp;<br /><a href="" target="_blank" rel="noopener noreferrer">Our Commitment to Racial Justice</a> <br /></strong></p>

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Overview: <p><strong>At Volunteers of America, our employees really do count!&nbsp;</strong>Are you a detail-oriented program manager with a talent for employee supervision, passion for providing a positive resident experience, and skills in coordinating shopping for meals and supplies? Do you thrive in the details of processes and procedures, budgetary compliance, and being the &ldquo;go-to person&rdquo; within the facility?</p> <p>If serving the needs of others ad providing direct care support as needed rounds out your ideal role, our&nbsp;<strong>Program Manager</strong>&nbsp;role may just be the next step in your career!</p>
Responsibilities: <p><strong>How You Will Spend Your Time:</strong></p> <p>You will be empowered to supervise Direct Support Professionals while personally ensuring the completion of daily, weekly, and monthly responsibilities of the role. &nbsp;&nbsp;</p> <p>This includes maintaining appropriate documentation, ensuring adequate coverage for all shifts, monitoring staff documentation, ensuring healthy meals and snacks are purchased and on hand, and guiding the staff in ensuring daily needs are met.</p> <p>By creating fun activities in the program for the residents to recognize and rewarding above and beyond the performance of the staff, you will be the central point of contact and the nucleus of the unique culture at Volunteers of America.</p> <p>You will also serve as a change agent and lead your teams through the people side of change, as it relates to changes in regulations, policy, process, and technology.</p> <p>Confidence and competence in meeting with family members is an additional way that you will use your diverse and varied superpowers to provide complete oversight and hands-on tactical execution of the Program Manager role.</p>
Requirements: <p><strong>What We Need from You:</strong></p> <ul> <li>Consistently high standard of personal hygiene and professional appearance, as all team members are a visual representation of Volunteers of America</li> <li>Basic bookkeeping system experience and math skills&nbsp;<strong>required</strong></li> <li>Valid Driver License</li> <li>Ability to be First Aid, CPR, and Medication Administration certified</li> </ul> <p>&nbsp;</p> <p><strong>Required Education and Experience:</strong></p> <p>Must possess an Associate or higher degree in healthcare field (or) Bachelor&rsquo;s Degree in field other than health care from an accredited college plus two years directly related experience with people with disabilities (or) Bachelor&rsquo;s Degree in field other than health care from an accredited college and successful completion of a department approved assisted living administrators training course (or) At least two years&rsquo; experience working in a health care related field having direct contact with people with disabilities and successful completion of a department approved assisted living administrators course (or) A valid nursing home administrators license.</p> <p>&nbsp;</p> <p><strong>Starting Salary:</strong>&nbsp;$36,000 per year.&nbsp;</p>