Service Shop Assistant

<strong>At Western Truck Center, we are looking for talented people to join our team of the most passionate, driven and creative individuals in the industry. With Western Truck Center, you will be part of an inclusive organization where diversity, input, and contribution of your unique skills and experience are valued.</strong>

Redding, CA

Western Truck Center

<strong>Western Truck Center is a Full Line dealership group with New Trucks, Used Trucks, Parts, Service, Lease and Rental Fleets, Finance and a Vocational/Construction Rental Division as well. As an authorized Volvo, Mack, Autocar, Hino, and Crane Carrier dealership, we represent some of the most iconic OEM&rsquo;s in the industry. We value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available.</strong> https://www.westerntruckcenter.com/default.htm

keywords: position summary,deliver,procedure,maintenance,license,skills,education,teamwork,required qualifications

Full-time

$19 - $26.00 Hourly

Overview: <p>The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.</p> <p>Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies &ndash; Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.</p> <p>We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.</p> <p><strong>I. General Job Description</strong></p> <p>This position will be responsible for performing a variety of tasks to improve the efficiency of the Service shop. This position will focus on maintenance of facilities, washing trucks, and delivering trucks to customers.</p> <p>The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.</p>
Responsibilities: <ul> <li>Deliver parts and equipment to the technicians in the service area from the Parts Department.</li> <li>Locate and pick-up parts outside of the facility if unavailable from the Parts Department.</li> <li>Maintain service shop including cleaning (bathrooms, floors, fixtures, etc.), landscaping, emptying trash, and minor repairs to shop facility.</li> <li>Adhere to safe vehicle operating procedures and legal requirements.</li> </ul>
Requirements: <ul> <li>18 years of age.</li> <li>Valid driver&rsquo;s license and a qualified MVR abstract.</li> </ul> <p><strong>III. Desired Job Qualifications</strong></p> <ul> <li>Valid Commercial Driver&rsquo;s License and a qualified MVR abstract.</li> <li>High school graduate, GED, or 1 year of work experience.</li> <li>Strong customer service skills.</li> <li>Dependable team player with a positive attitude.</li> </ul> <p><strong>IV. Mental Capability Requirements</strong></p> <ul> <li><strong>Comprehension:&nbsp;</strong>Ability to understand complex problems, collaborate, and explore alternative solutions.</li> <li><strong>Organization:</strong>&nbsp;Ability to organize and prioritize work schedules of others on short-term basis.</li> <li><strong>Reasoning &amp; Decision Making:</strong>&nbsp;Ability to make decisions with significant impact on the immediate work unit and monitor impact outside immediate work unit.</li> <li><strong>Communication:</strong>&nbsp;Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly.</li> <li><strong>Mathematics:&nbsp;</strong>Ability to compute, analyze, and interpret numerical data for reporting purposes.</li> </ul> <p><strong>V. Physical Demands and Work Environment</strong></p> <p>The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 65 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception, and the ability to adjust focus.</p> <p>While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, extreme heat, and vibration. The employee is occasionally exposed to high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level is normally loud.</p> <p><strong>VI. Common Expectations of Performance for all Employees</strong></p> <p>The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.</p> <p><strong>Communications, Teamwork, and Feedback to Others</strong></p> <ul> <li>Contribute to a work environment that is based on trust and respect.</li> <li>Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.</li> <li>Suggest ways to improve the efficiency of conducting their job duties.</li> <li>Promote continuous improvement and change to support company growth.</li> <li>Mentor others unselfishly.</li> <li>Give credit where it&rsquo;s due.</li> </ul> <p><strong>Company Loyal Policies and Work Ethic</strong></p> <ul> <li>Adhere to the policies contained in the Employee Handbook.</li> <li>Adhere to the Company&rsquo;s Employee Conduct Policy.</li> <li>Support management decisions toward meeting company goals.</li> <li>Be open and receptive to new ideas, regardless of their origin.</li> <li>Make prudent decisions, which are based on the best interest of the Company and its long-term future.</li> </ul>