Diesel Technician (Diesel Mechanic), Mobile

<strong>At Western Truck Center, we are looking for talented people to join our team of the most passionate, driven and creative individuals in the industry. With Western Truck Center, you will be part of an inclusive organization where diversity, input, and contribution of your unique skills and experience are valued.</strong>

West Sacramento, CA

Western Truck Center

<strong>Western Truck Center is a Full Line dealership group with New Trucks, Used Trucks, Parts, Service, Lease and Rental Fleets, Finance and a Vocational/Construction Rental Division as well. As an authorized Volvo, Mack, Autocar, Hino, and Crane Carrier dealership, we represent some of the most iconic OEM&rsquo;s in the industry. We value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available.</strong> https://www.westerntruckcenter.com/default.htm

keywords: position summary,performance,grow,technical,communication,maintenance,reporting,experience,skills,license,education


$30.00 - $32.00 Hourly + Compensation Plan

Overview: <p>This position will be responsible for the maintenance and repair on all types of commercial trucks and equipment while working out of the fully equipped mobile service truck. This position will be responsible for the diagnosis and repair of all vehicles and equipment serviced by the Company&rsquo;s facilities. This position will be expected to perform with the highest degree of professional competence, as it relates to quality of work, product knowledge, and customer service.</p>
Responsibilities: <ul> <li>Complete repairs in estimated time per industry standards.</li> <li>Grow and maintain the customer base</li> <li>Perform DOT inspection, troubleshooting, and repair on all areas of a vehicle including electrical, charging systems, starting systems, engine, HVAC, powertrain, and chassis components.&nbsp;</li> <li>Repairs include diagnosis and removal of injectors, cylinder heads, camshafts, main bearings, rod bearings, and transmission/clutch components.&nbsp;</li> <li>Utilize various diagnostic equipment, software, and technical publications/information to determine root cause of customer complaint and repair solution.</li> <li>Maintain service truck, supplied tooling, and parts inventory to Company&rsquo;s expectation.</li> <li>Provide thorough documentation that supports complaint, cause, and correction.</li> <li>Perform preventative maintenance when requested.</li> <li>Respond promptly to customer requests and foster customer relationships.</li> <li>Report to customer and service administration on any deferred repairs.</li> <li>Flexibility to be available after hours and alternate days.</li> </ul>
Requirements: <ul> <li>18 years of age.</li> <li>4 years of dealer experience as a Diesel/Service Technician.</li> <li>Valid Commercial Driver&rsquo;s License and a qualified MVR abstract.</li> </ul> <br /> <p><strong>Desired Job Qualifications</strong></p> <ul> <li>High school graduate or GED with 5 years of experience in a truck dealership or equivalent experience.</li> <li>Ability to work independently with minimal supervision.</li> <li>Great customer service skills.</li> </ul> <br /> <p><strong>Mental Capability Requirements</strong></p> <ul> <li><strong>Comprehension: </strong>Ability to understand complex problems, collaborate, and explore alternative solutions.</li> <li><strong>Organization:</strong> Ability to organize and prioritize work schedule on short-term basis (more than 1 month).</li> <li><strong>Reasoning &amp; Decision Making: </strong>Ability to make decisions with moderate impact on immediate work unit.</li> <li><strong>Communication: </strong>Ability to communicate effectively with individuals utilizing a phone.</li> <li><strong>Mathematics:</strong> Ability to compute, analyze, and interpret numerical data for reporting purposes.</li> </ul>