Inside Sales Manager

Our clients are leaders in their respective industries and are looking for the best talent to help them meet and exceed their goals. We are looking for individuals that like to be part of a winning team and see their contributions recognized and rewarded! All of our positions have opportunities for growth and career advancement! All of our positions are full time direct placements with our clients and include robust benefits packages! Apply today to find out more!

Fort Wayne, IN

Work With Your Handz

<p><strong>Work With Your Handz is a boutique recruitment agency identified with the residential home services, construction and technology sectors. From our offices outside the Washington, D.C. area, we supply technicians and managerial and support staff for permanent, direct placement roles at all levels. Our goals are to meet the challenges from our clients and candidates and exceed expectations with every opportunity.</strong></p>

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Full Time


Overview: NESCO Specialty Rentals is now seeking an Inside Sales Manager. NESCO Specialty Rentals is a North American leader in the rental and sales of specialized equipment. As an industry leader they provide everything the utility, telecom and rail professional needs to get the job done. NESCO maintains one of the industry&rsquo;s largest rental fleets and service networks in the country. We need you to manage, coach and grow a winning team that values and cares about the customer experience.<br /><br />Position Summary:<br /><br />Responsible for managing all aspects of the inside sales department and the lead generation process located in Fort Wayne, IN. This individual will provide management communications to the sales department and will coach sales employees to improve overall performance, leading the sales team to successfully meet and exceed quotas. The Inside Sales Manager will monitor and report to management on sale and rental metrics, including the reporting of threats and opportunities to management. Responsibility for implementation of Customer Relationship Management (CRM) Software policies and procedures will fall under the Inside Sales Manager.<br />
Responsibilities: Responsibilities <ul> <li>Build and maintain a solid sales/lead generation team that exceeds sales goals&bull;</li> <li>Ensure that sales pipeline remains full with qualified leads and prospects</li> <li>Monitor employee productivity and motivate team to reach and exceed respective quotas</li> <li>Provide coaching for existing Inside Sales Representatives, and training for new representatives</li> <li>Conduct employee hiring and termination as necessary</li> <li>Manage performance and salary reviews, and provide employee development plans</li> <li>Actively manage the team of Sales Assistants, including scheduling and time card approvals</li> <li>Improve Customer service and quote turn-around time.</li> <li>Resolve interpersonal issues within department as required</li> <li>Review lease and Rent-to-Purchase Offers (RPO) monthly to stay aware of expiring contracts or buyouts</li> <li>Generate and distribute customer equipment reports as requested</li> <li>Coach team to prospect and develop new customers</li> <li>Lead sales employees to adopt and/or adhere to any applicable NESCO CRM procedures</li> <li>Work with management to achieve relevant list of targeted questions to determine customer habits and needs</li> <li>Establish methods to ensure accurate, complete, and necessary information is captured in CRM system</li> <li>Evaluate and improve inside sales and sales administrative processes</li> </ul>
Requirements: Requirements <ul> <li>Ability to learn technical material.</li> <li>The person in this position needs to constantly move inside the office to access file cabinets, office equipment, etc.</li> <li>Constantly operates a computer and other office equipment, such as a phone, copy machine, laptop, mobile device and computer printer.</li> <li>The person in this position frequently communicates with others who have inquiries about NESCO equipment. Must be able to exchange accurate information in these situations.</li> <li>Must be able to observe and identify equipment controls and functionality.</li> <li>Ability to perform responsibilities at the designated site for designated hours as assigned, excluding holidays and PTO.</li> <li>Ability to work without direct supervision.</li> <li>Travel to customer locations and attendance of industry relevant trade shows as necessary.</li> </ul>