Operations Manager

Our clients are leaders in their respective industries and are looking for the best talent to help them meet and exceed their goals. We are looking for individuals that like to be part of a winning team and see their contributions recognized and rewarded! All of our positions have opportunities for growth and career advancement! All of our positions are full time direct placements with our clients and include robust benefits packages! Apply today to find out more!

San Diego, CA

Work With Your Handz

<p><strong>Work With Your Handz is a boutique recruitment agency identified with the residential home services, construction and technology sectors. From our offices outside the Washington, D.C. area, we supply technicians and managerial and support staff for permanent, direct placement roles at all levels. Our goals are to meet the challenges from our clients and candidates and exceed expectations with every opportunity.</strong></p> https://www.workwithyourhandz.com/

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Full Time

Overview: <p>Industry Leader in Residential Home Services is now seeking a Service Manager to take their team to the next level of excellence. &nbsp;This is a great opportunity with an established, family owned, dynamic&nbsp;and growing company in San Diego!<strong><br /><br />The Role</strong></p> <p>We are a leader in Residential Home Services and we are looking for an exceptional service manager to lead our team of talented technicians.&nbsp;</p> <p>As a service manager, you will work as part of a dynamic and passionate team to maximize capacity, efficiency and profitability. You will manage staff and exceed customer expectations by accomplishing the highest quality service calls, every time.&nbsp;</p> <p>By working closely with dispatch, you will match the right technician to every job, helping achieve the company&rsquo;s financial goals.&nbsp;</p> <p>The position will be based in our San Diego, CA office.<br /><br /></p> <p><strong>Benefits:</strong></p> <ul> <li>Medical insurance</li> <li>401k Plan with company match</li> <li>Tool allowance</li> <li>Paid holidays</li> <li>Paid time off (PTO)</li> <li>Paid training</li> <li>Company Truck</li> <li>iPhone and iPad</li> </ul>
Responsibilities: <ul> <li>Integrate sales stratgies across other departments to drive profitable results. &nbsp;</li> <li>Show technicians how to establish customer rapport to sell the right products and services.&nbsp;</li> <li>Understand sales criteria and hold your team accountable for exceeding revenue goals.</li> <li>Work alongside customer service and dispatch to ensure overall success of the business.&nbsp;</li> <li>Monitor performance of field technicians and advise them on how to improve.&nbsp;</li> <li>Manage team schedule to meet ongoing customer demand and seasonal spikes.</li> <li>Make sure incentive programs are equitable and properly documented.&nbsp;</li> <li>Review and approve invoices, time cards, curbside feedback and option sheets.</li> <li>Serve as a technical back-up for field technicians when necessary.&nbsp;</li> <li><span style="font-family: Arial, Helvetica, sans-serif;">Recruit experienced&nbsp;service&nbsp;techs to join the team.</span></li> </ul>
Requirements: <ul> <li>Proven track record in service, with 3 to 5 years in management.</li> <li>Ability to inspire and lead others to attain company goals.&nbsp;</li> <li>Good presentation skills; able to convey confident and decisive messages.</li> <li>Multi-tasker who enjoys working in the field with diverse teams on varied projects.&nbsp;</li> <li>Detail oriented and highly organized with exceptional follow-through abilities.&nbsp;</li> <li>Top performer who can instill pride of workmanship in self and others.</li> <li>Passionate about company and loves the brand.&nbsp;</li> <li>High integrity with advanced social skills and ability to make solid connections.&nbsp;</li> <li>Strong desires to motivate technicians to be better tomorrow than they are today.&nbsp;</li> <li>IT competent, previous experience with Microsoft Office and the latest sales applications.</li> <li>Outgoing personality that blends well with a fast-paced, goal-driven environment.&nbsp;</li> <li>Technical aptitude with knowledge of local codes and ability to make on-the-job applications.&nbsp;</li> <li>Highly motivated, self-starter who&rsquo;s flexible and has a great attitude on life.&nbsp;</li> </ul>