Racing Security Supervisor - Seasonal

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Zia Park Casino Hotel Racetrack

Zia Park Casino Hotel Racetrack

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">ZIA PARK CASINO HOTEL RACETRACK</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

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Seasonal

$20.00 Hr.

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers.<br />
Responsibilities: <ul> <li>Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.</li> <li>Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.</li> <li>Enforce internal control policies and procedures</li> <li>Enforce Racing Commission and Zia Park policies and procedures</li> <li>Maintains safety and inspection reports for the property.</li> <li>Conduct regular security post inspections</li> <li>Prepare security incident reports and maintain security logs.</li> <li>Reports guest and team member concerns and complaints to manager.</li> <li>Ensure security team members adhere to uniform dress and grooming standards consistent with department and company standards.</li> <li>Interacts and cooperates with regulatory, fire/rescue and law enforcement agencies.</li> <li>Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.</li> <li>Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.</li> <li>Maintains strict confidentiality in all departmental and company matters.</li> Performs all other related and compatible duties as assigned. <li>Follow all cleaning, sanitation and PPE position specific guidelines.</li> </ul>
Requirements: <ul> <li>Must be at least 21 years of age.</li> <li>High School Diploma or GED required.; or one to two years of casino Security, military, or police experience; or equivalent combination of education and experience</li> <li>Must be proficient in Microsoft applications.</li> <li>Must have excellent organizational and communication skills. Ability to write reports and business correspondence.Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.</li> <li>Manages work procedures and expedites workflow.</li> <li>Provides coaching and counseling to team members.</li> </ul> LANGUAGE SKILLS<br />Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.<br /> <br />CERTIFICATES, LICENSES, REGISTRATIONS<br />Employee must be able to qualify for licenses and permits required by federal, state and local regulations.<br /><br />PHYSICAL DEMANDS <br />The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.