HOTEL CAFE CASHIER

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Zia Park Casino Hotel Racetrack

Zia Park Casino Hotel Racetrack

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">ZIA PARK CASINO HOTEL RACETRACK</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: grow,teamwork,culture,management,safety,orders,sales,physical demands,schedule,process,education,experience,professional

Regular Full-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers.<br />
Responsibilities: <ul> <li>Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff</li> <li>Taking correct orders from the guests and processing them through the Micros POS.</li> <li>Producing drinks as ordered by the guests such as cappuccinos, lattes, smoothies etc.</li> <li>Operates a cash register/POS System, ringing proper amount into the register and giving the guest correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities</li> <li>Keeps designated working area clean and organized, and maintains cleanliness of dining room in accordance with established health and safety standards</li> <li>Resolves service issues appropriately.</li> <li>Knows and promotes current casino events and programs and can give guests directions to all casino areas</li> <li>Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play</li> <li>Any other duties as assigned by management.</li> </ul>
Requirements: <ul> <li>High school diploma or equivalent - Prior customer service in a fast paced environment preferred</li> <li>Previous cashiering experience in a high volume restaurant preferred - Read, write, speak and understand English - Excellent customer service/communication skills</li> <li>Available to work required schedule which may include nights, weekends, holidays and overtime as needed</li> <li>Must meet professional appearance standards as prescribed by company policy</li> <li>Must be physically mobile with reasonable accommodations</li> <li>Able to work at a fast pace in an often crowded/noisy environment</li> <li>Must be able to accurately and quickly process all cash transactions</li> <li>Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, Credit cards), bend, stoop and twist while handling financial transactions; stand and walk for up to four hours; able to use hand motions when receiving payment and giving change, when using the cash register/POS system and when cleaning and wiping cashier areas</li> <li>Must be able to tolerate industry standard chemicals used for cleaning and sanitizing</li> <li>Able to work in constricting areas</li> <li>Able to tolerate second-hand smoke, noise, bright lights</li> <li>Must be able to maintain a neat and professional appearance and uphold the company appearance standards</li> <li>Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces</li> </ul>