Analyst II Business Systems

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Hyattsville, MD

Ahold Delhaize USA

<p class="p1"><strong><br />Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands &ndash; Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /></strong>Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You&rsquo;ll be the first to know about new positions that match your career aspirations. To join, click here: <strong><a href="https://aholddelhaizeusa.careerswithus.com/talent-community" target="_blank" title="Talent Community - Ahold Delhaize USA (careerswithus.com)" rel="noopener noreferrer">Talent Community - Ahold Delhaize USA (careerswithus.com)</a></strong>.&nbsp;</p> <p class="p2">&nbsp;</p> <p class="p1"><strong><a href="https://aholddelhaizeusacareers.appvault.com/create" target="_blank" title="Talent Community " rel="noopener noreferrer"></a><br /></strong></p> https://www.adusa.com/

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Full Time - Hybrid

N/A

Overview: Category/Area of Expertise: Procurement &amp; Logistics<br />Job Requisition: 403384_external_USA-MA-Quincy<br /> Address: USA-MA-Quincy-1385 Hancock Street <br />Store Code: Services (5138284) <br /><br />ADUSA Procurement is a partner company to Ahold Delhaize USA, providing supply chain services that support the delivery of products from a supplier to the warehouse. ADUSA Procurement is part of the Ahold Delhaize USA family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. <br /><br />The Business Systems Analyst will be responsible for analyzing business processes, identifying system requirements, and bridging the gap between business needs and technology solutions. <br /><br /> ***Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD <br /><br />Applicants must be currently authorized to to work in the U.S. on a full-time basis until the end of their appointment.&nbsp;
Responsibilities: <ul> <li>Collaborate with stakeholders to understand business objectives, processes, and requirements.</li> <li>Analyze existing systems, processes, and data to identify improvement opportunities.</li> <li>Translate business requirements into clear and concise system requirements and specifications.</li> <li>Work closely with cross-functional teams, including IT, to design, develop, and implement solutions, inclusive of large, medium, and small business enhancements.</li> <li>Conduct system testing, validate functionality, and ensure solutions meet business needs.</li> <li>Create and maintain documentation, including user manuals and training materials.</li> <li>Provide training and support to end-users during system implementations or updates.</li> <li>Continuously monitor and assess system performance, recommending optimizations and enhancements as needed.</li> <li>Serve as the subject matter expert for business systems</li> <li>Modify and configure systems to meet business needs and stakeholder requirements</li> <li>Prepare robust technical reports and create diagrams, workflow maps, or other visuals to facilitate enhanced system understanding.</li> <li>Establish baseline key performance indicators (KPI) / metrics for systems monitoring</li> <li>Support the troubleshooting and resolution complex systems issues and/or escalations (e.g. high severity incident tickets, situation management calls</li> </ul>
Requirements: <ul> <li>Bachelor's degree in a field such as Business Administration, Information Technology, or Computer Science. Equivalent work experience will be considered.</li> <li>Proven experience (1-3 years) as a Business Systems Analyst or similar role in the retail or consumer packaged goods industry.</li> <li>Strong analytical and problem-solving skills with a keen attention to detail.</li> <li>Excellent communication and interpersonal abilities to effectively collaborate with diverse teams.</li> <li>Proficiency in requirement gathering, process modeling, and documentation tools/software.</li> <li>Familiarity with project management methodologies and software development life cycle (SDLC).</li> <li>Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.</li> <li>Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment</li> </ul> <strong>Preferred Qualifications:</strong> <br /> <ul> <li>Knowledge of grocery industry digital and physical end-to-end supply chain.</li> <li>Experience with Agile or other project management methodologies.</li> <li>Understanding of data analysis, SQL, and database management.</li> </ul> <br /> #LI-Hybrid <br /><br /> #LI-BB1&nbsp;