Enterprise Platform Architect- ITSM

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Salisbury, NC

Ahold Delhaize USA

<p class="p1"><strong><br />Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands &ndash; Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /></strong>Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You&rsquo;ll be the first to know about new positions that match your career aspirations. To join, click here: <strong><a href="https://aholddelhaizeusa.careerswithus.com/talent-community" target="_blank" title="Talent Community - Ahold Delhaize USA (careerswithus.com)" rel="noopener noreferrer">Talent Community - Ahold Delhaize USA (careerswithus.com)</a></strong>.&nbsp;</p> <p class="p2">&nbsp;</p> <p class="p1"><strong><a href="https://aholddelhaizeusacareers.appvault.com/create" target="_blank" title="Talent Community " rel="noopener noreferrer"></a><br /></strong></p> https://www.adusa.com/

keywords: position summary,position details,schedule,technology,leadership,architecture,risk management,performance,quality assurance,design,education & experience,skills,preferred

Full Time

408769

Overview: As the IT Technology Management Enterprise Platform Architect, you will play a pivotal role in defining the strategic design and governance of our IT systems and processes. In this position, you will collaborate closely with IT operations, infrastructure, business leaders, and engineers to create a unified approach to modernizing and optimizing our IT support systems.<br /><br />As a technology-focused architecture expert, you will oversee all architectural aspects of Technology Management, crafting visionary roadmaps, establishing reference architectures, and setting the strategic direction. Your scope will span critical areas, including:<br /> <ul> <li><strong>Incident and Change Management</strong>: Designing systems to efficiently handle IT incidents and changes, ensuring minimal disruption to business operations and maintaining high service quality</li> <li><strong>Service and Configuration Management</strong>: Developing strategies for managing IT services and configurations, ensuring that all components are properly documented, maintained, and aligned with business needs.</li> <li><strong>Asset Management</strong>: Architecting the lifecycle management of IT assets, from procurement to disposal, ensuring optimal utilization and cost-effectiveness.</li> <li><strong>Portfolio Management</strong>: Shaping the IT project portfolio, prioritizing initiatives based on strategic alignment, resource availability, and potential impact.</li> <li><strong>FINOPS (Financial Operations)</strong>: Formulating financial management practices to optimize IT spending, improve cost transparency, and drive value from IT investments.</li> <li><strong>Risk and Controls</strong>: Establishing and enforcing controls to mitigate IT risks, ensuring compliance with regulatory requirements, and safeguarding the organization's information assets.</li> </ul> <br />This role demands a unique combination of technical expertise and leadership qualities. Strategic thinking, decisive action, and a passion for innovation are essential to ensuring the architecture function effectively bridges business objectives with advanced technological solutions, driving secure, resilient, and scalable outcomes across the enterprise.<br /><br />Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include: Salisbury, NC, Chicago, IL, Quincy, MA, Mauldin, SC, Carlisle, PA, Hyattsville, MD, &amp; Scarborough, ME.
Responsibilities: The Enterprise Architect II is a senior-level role that involves leading IT architecture's strategic design and governance across technology platforms. This role defines and drives technology roadmaps, influences enterprise strategy, and fosters innovation. In this role, behavioral skills such as leadership, decision-making, and strategic thinking are critical to success.<br /><br />Enterprise Platform Architects are specialists within our Technology Enablement Platform, focusing on technology-driven domains. As domain experts, they develop standards, patterns, and decision frameworks that guide architectural and engineering practices. Their primary mission is to equip the architecture and engineering community with deep technical expertise, establish technical standards, and ensure the organization builds resilient, stable, predictable, and scalable solutions that support and enhance operational excellence.<br /><br /><br /><strong>Leadership:</strong><br /> <ul> <li>Lead cross-functional IT teams to establish a high-performing, service-driven culture focused on architecture excellence.</li> <li>Mentor junior and mid-level architects, driving the development of next-generation IT talent within the organization.</li> <li>Act as a change agent, challenging the status quo to improve business performance, productivity, and innovation.</li> </ul> <br /><strong>IT Solution Architecture:</strong><br /> <ul> <li>Design enterprise-level architecture solutions that are commercially viable, scalable, and aligned with long-term business strategies.</li> <li>Steer the overall architecture governance, ensuring solutions adhere to enterprise standards, market trends, and security compliance.</li> </ul> <br /><strong>IT Architecture Target State and Roadmaps:</strong><br /> <ul> <li>Define and manage architecture roadmaps for technology platforms, ensuring alignment with global IT strategies and enterprise goals.</li> <li>Provide strategic input to senior leadership on IT investments and portfolio management, ensuring architecture roadmaps are fully integrated with business objectives.</li> </ul> <br /><strong>Reference Architectures, Models, Standards, and Patterns:</strong><br /> <ul> <li>Define and Maintain Standards: Develop and maintain architecture standards, reference models, guidelines, and patterns relevant to your area of responsibility. Collaborate with the architecture governance team to ensure these standards remain current and aligned with organizational needs.</li> <li>Decision Frameworks: Create decision frameworks, including use cases and decision trees, to guide the selection of appropriate patterns and standards across various scenarios.</li> <li>Implementation Guides: Develop comprehensive implementation guides or detailed user manuals to instruct the architecture community on the correct application of standards and patterns. These guides-sometimes referred to as "how-to" or "survival guides"-serve as practical resources to support solution design and implementation.</li> </ul> <br /><strong>Risk, Compliance, and Security:</strong><br /> <ul> <li>Architectural Governance: Lead the architectural governance process to ensure all solutions adhere to security, privacy, and regulatory requirements, aligning with organizational standards and best practices.</li> <li>Risk Awareness and Mitigation: Champion a culture of risk awareness and proactive mitigation, embedding security and compliance considerations into every architecture decision.</li> </ul> <br /><strong>Innovation &amp; New Technology:</strong><br /> <ul> <li>Stay abreast of emerging technology trends and integrate them into the IT roadmap.</li> <li>Work with third-party vendors to align their innovation roadmaps with the organization's strategy.</li> </ul> <br /><strong>Financial Management:</strong><br /> <ul> <li>Align architectural decisions with financial budgets, ensuring that total cost of ownership (TCO) is controlled and minimized- measuring the impact of architecture decision on CapEx and Run Cost (OpEx).</li> <li>Ensure technical debt is managed, informing the software lifecycle process including Gartner TIME and 6Rs.</li> </ul>
Requirements: <ul> <li>Extensive experience in IT architecture leadership, strategy development, and governance.</li> <li>Strong influence and decision-making skills with proven success in guiding complex IT transformations.</li> <li>Bachelor's or Master's degree in computer science or related fields (or equivalent work experience); advanced certifications (e.g., TOGAF, ITIL) are preferred.</li> <li>Demonstrated experience providing technical guidance and leadership to development teams.</li> <li>Demonstrated experience translating business requirements into architectural deliverables and technical specifications.</li> </ul> <p><br /> <strong>Preferred Qualifications:</strong><br /> </p> <ul> <li>MSc Computer Science/Information Management, Post graduate degree is preferred.</li> <li>Agile Methodology and/or Scrum.</li> <li>Consultancy Skills.</li> <li>Agile Architecture.</li> <li>ArchiMate Modeling, Experience with BiZZdesign EA Tool.</li> </ul> <br /><br /><br />Salary Range: $151,200 - $226,800