Administrator Claims

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Carlisle, PA

Ahold Delhaize USA

<p class="p1"><strong><br />Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands &ndash; Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /></strong>Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You&rsquo;ll be the first to know about new positions that match your career aspirations. To join, click here: <strong><a href="https://aholddelhaizeusa.careerswithus.com/talent-community" target="_blank" title="Talent Community - Ahold Delhaize USA (careerswithus.com)" rel="noopener noreferrer">Talent Community - Ahold Delhaize USA (careerswithus.com)</a></strong>.&nbsp;</p> <p class="p2">&nbsp;</p> <p class="p1"><strong><a href="https://aholddelhaizeusacareers.appvault.com/create" target="_blank" title="Talent Community " rel="noopener noreferrer"></a><br /></strong></p> https://www.adusa.com/

keywords: position summary,schedule,work authorization,customer service,claims,accounting,compliance,education,experience,knowledge,skills

Full Time

498938

Overview: Administrator Risk Management is responsible for a wide variety of administrative and clerical duties that support both internal and external customers. This role supports the claims and insurance areas of Risk Management.<br /><br /><strong>Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.</strong><br /><br /><strong>Applicants must be currently authorized to work in the United States on a full-time basis.</strong>
Responsibilities: <ul> <li>Provides superior customer service answering and routing telephone calls/exchanging information/fielding requests appropriately.</li> <li>Timely manage/respond to department emails/fax transmittals.</li> <li>Enter newly reported claims into the claims management system.</li> <li>Prepare correspondence, department reports, and other documentation as needed.</li> <li>Review and complete task queues/diaries.</li> <li>Maintain complete/accurate vendor records and financial records.</li> <li>Electronic/manual payment entry within authority limits.</li> <li>Obtain payroll information needed to complete wage statements and as needed in the investigation of claims.</li> <li>Develop a working knowledge of internal policies and procedures.</li> <li>Provide backup support for team members, support projects assigned by Supervisor as needed.</li> <li>Additional job duties may be assigned as needed to meet the needs of the business and support our Values.</li> </ul>
Requirements: <ul> <li>High School diploma or equivalent.</li> <li>Ability to maintain confidentially.</li> <li>Ability to work independently and in a team environment.</li> <li>A desire for self-development through on-the-job training and self-development opportunities.</li> <li>Strong time management skills.</li> <li>Exceptional organizational skills.</li> <li>Ability to multi-task with constant interruptions.</li> <li>Develop and maintain relationships with associates, employers, and attorneys.</li> <li>Proficient in Office 365 and other business-related software.</li> <li>Must be able to work under pressure while meeting deadlines and maintaining accuracy.</li> <li>Two years of experience in an insurance or self-insured environment preferred</li> <li>Knowledge of medical, legal, insurance and claims terminology preferred</li> </ul>