Director, Technology Governance

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Salisbury, NC

Ahold Delhaize USA

<p class="p1"><strong><br />Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands &ndash; Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /></strong>Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You&rsquo;ll be the first to know about new positions that match your career aspirations. To join, click here: <strong><a href="https://aholddelhaizeusa.careerswithus.com/join-our-talent-community" target="_blank" title="Talent Community - Ahold Delhaize USA (careerswithus.com)" rel="noopener noreferrer">Talent Community - Ahold Delhaize USA (careerswithus.com)</a></strong>.&nbsp;</p> <p class="p2">&nbsp;</p> <p class="p1"><strong><a href="https://aholddelhaizeusacareers.appvault.com/create" target="_blank" title="Talent Community " rel="noopener noreferrer"></a><br /></strong></p> https://www.adusa.com/

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Full Time

500589

Overview: Technology governance is not just about controls-it's about enabling the business to move with speed, clarity, and confidence. As our Technology organization continues to evolve, this role will shape a more modern, risk-aware, and well-governed environment that supports innovation at scale.<br /><br />As Director of Technology Governance, you will own and evolve the enterprise governance function-establishing clear guardrails, decision rights, and operating standards that enable teams to move faster with confidence. You'll bring together governance, audit readiness, and knowledge management into a cohesive, scalable approach that strengthens how we operate across the organization.<br /><br />This is a highly visible role within IT, partnering closely with Internal Audit, Information Security, and senior Technology leaders. You will help embed "compliance by design," enhance transparency across risk and decision-making, and drive measurable maturity-without slowing the business down.<br /><br />If you're energized by turning governance into a strategic enabler and shaping how a large, evolving Technology organization makes decisions and manages risk, this role offers the opportunity to make a lasting, enterprise-wide impact.<br /><br /><strong><span xml:lang="EN-US" data-contrast="none">Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location for this role is Salisbury, NC.</span></strong><br /><br /><strong><span xml:lang="EN-US" data-contrast="none">Applicants must be currently authorized to work in the United States on a full-time basis.</span></strong>
Responsibilities: <ul> <li>Define and lead the enterprise technology governance model, including decision rights, forums, RACIs, standards, and exception frameworks-ensuring clarity and consistency across domains.</li> <li>Establish and continuously improve governance policies and processes, including lifecycle management, ownership, approvals, exceptions, attestations, and change control.</li> <li>Operate as a strong second line of defense by setting control expectations, monitoring effectiveness, and providing independent, constructive challenge to first line teams.</li> <li>Lead audit and compliance readiness efforts (e.g., SOX ITGC, PCI, HIPAA as applicable), including scoping, evidence strategy, walkthroughs, findings governance, and remediation tracking.</li> <li>Serve as a key partner to Internal Audit and Information Security, aligning on risk priorities, testing approaches, and lessons learned from audits and incidents.</li> <li>Establish and lead governance forums (e.g., Change/Release, Architecture/Standards, Data/Platform guardrails), ensuring decisions are clear, actionable, and consistently upheld.</li> <li>Own knowledge management for governance artifacts, including taxonomy design, centralized repositories, version control, accessibility, and change communications.</li> <li>Define and deliver KPI and KRI dashboards (e.g., policy adoption, attestations, exception trends, control effectiveness, finding aging) and use insights to drive continuous improvement.</li> <li>Embed "compliance by design" through enablement, training, and integration into ways of working and supporting tools.</li> <li>Partner across Procurement, Security, and Legal to strengthen governance of third-party and vendor technology risk within the CIO organization.</li> <li>Build, lead, and develop a high-performing team responsible for governance, risk, and knowledge management capabilities.</li> <li>Manage budgets, platforms, and external partners supporting GRC and knowledge management initiatives.</li> <li>Contribute to broader IT strategy development, ensuring governance frameworks support both innovation and risk management objectives.</li> <li>Partner with business and Technology leaders to identify opportunities to improve decision-making, reduce risk, and increase operational transparency.</li> </ul>
Requirements: <ul> <li>12+ years of progressive Technology leadership experience, including ownership of strategic programs, platforms, or domain-specific functions, with strong exposure to governance, risk, audit/compliance, or IT controls</li> <li>4+ years of experience leading diverse, cross-functional teams within complex, matrixed environments</li> <li>Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field (or equivalent experience)</li> <li>Proven success designing and implementing scalable governance frameworks, policy portfolios, and enterprise guardrails</li> <li>Strong financial acumen, including budget ownership and investment planning for governance and tooling initiatives</li> <li>Exceptional problem-solving and decision-making skills, with the ability to balance risk, innovation, and business agility</li> <li>Strong communication and influencing skills, with experience engaging senior stakeholders across IT, Security, Audit, Legal, and Finance</li> <li>Demonstrated ability to build and develop high-performing teams and foster a culture of accountability and continuous improvement</li> <li>Strong executive presence with the ability to translate strategy into actionable outcomes</li> <li>Deep understanding of control frameworks and regulatory environments (e.g., SOX ITGC, NIST, ISO 27001), as well as second line oversight and audit cycles</li> </ul> <strong>Preferred Qualifications</strong> <ul> <li>Master's degree in Information Technology, Business Administration, or related field</li> <li>Certifications such as CISM, CISSP, CGEIT, CRISC, CISA, or similar</li> <li>Experience leading governance, risk, or compliance functions in large, complex organizations</li> <li>Familiarity with GRC platforms (e.g., ServiceNow GRC/IRM, Archer) and enterprise knowledge management tools (e.g., SharePoint, Confluence)</li> <li>Experience supporting enterprise architecture or digital transformation initiatives</li> <li>Additional certifications in IT service management or risk frameworks (e.g., ITIL, ISO 27001 Lead Implementer/Auditor)</li> </ul>