Manager III - Database Engineering

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Salisbury, NC

Ahold Delhaize USA

<p class="p1"><strong><br />Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands &ndash; Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /></strong>Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You&rsquo;ll be the first to know about new positions that match your career aspirations. To join, click here: <strong><a href="https://aholddelhaizeusa.careerswithus.com/join-our-talent-community" target="_blank" title="Talent Community - Ahold Delhaize USA (careerswithus.com)" rel="noopener noreferrer">Talent Community - Ahold Delhaize USA (careerswithus.com)</a></strong>.&nbsp;</p> <p class="p2">&nbsp;</p> <p class="p1"><strong><a href="https://aholddelhaizeusacareers.appvault.com/create" target="_blank" title="Talent Community " rel="noopener noreferrer"></a><br /></strong></p> https://www.adusa.com/

keywords: position summary,position details,schedule,authorized to work in the u.s.,performance,leadership,quality assurance,technology,oversee,compliance,support,continuous improvement,experience,knowledge,education,proficiency

Full Time

506184

Overview: <span xml:lang="EN-US" data-contrast="auto">The Manager III - Database Engineering is responsible for the strategic leadership, operational management, engineering maturity, security compliance, and service delivery of the enterprise database platforms supporting Ahold Delhaize USA. This role provides leadership for all database technologies including Oracle, Microsoft SQL Server, PostgreSQL, MySQL, and cloud-based database services while ensuring availability, recoverability, security, lifecycle compliance, and operational excellence across the Database Services domain.</span><br /><br /><span xml:lang="EN-US" data-contrast="auto">The Manager leads internal associates, managed service providers, contractors, and vendor partners to deliver database services aligned to business objectives, regulatory requirements, NIST/CIS security standards, disaster recovery objectives, and enterprise modernization initiatives. This leader is accountable for database engineering strategy, platform governance, service quality, lifecycle management, automation adoption, financial stewardship, and continuous service improvement.</span><br /><br /><span xml:lang="EN-US" data-contrast="auto">Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC; Chicago, IL; Quincy, MA.</span><br /><br /><span xml:lang="EN-US" data-contrast="none">Applicants must be currently authorized to work in the United States on a full-time basis.</span>
Responsibilities: <span xml:lang="EN-US" data-contrast="auto">Leadership and Team Management</span><br /><br /> <ul> <li><span xml:lang="EN-US" data-contrast="auto">Lead the Database Engineering organization supporting all enterprise database platforms and services.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Provide leadership, coaching, mentoring, workforce planning, succession planning, and performance management for database engineering personnel.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Establish organizational priorities, objectives, service metrics, and strategic roadmaps for the Database Services domain.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Foster a culture of accountability, operational excellence, knowledge management, documentation, and continuous improvement.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Eliminate key-person dependencies through cross-training, documentation, and succession planning.</span></li> </ul> <br /><br /><span xml:lang="EN-US" data-contrast="auto">Database Platform Strategy and Engineering</span><br /><br /> <ul> <li><span xml:lang="EN-US" data-contrast="auto">Own the enterprise database technology roadmap and long-term engineering strategy.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Establish engineering standards, architecture guidelines, lifecycle policies, and operational practices for database platforms.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Partner with Enterprise Architecture and Solution Delivery teams to ensure new solutions align with database standards and enterprise architecture principles.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Lead modernization efforts involving cloud database services, automation, infrastructure-as-code, database standardization, and platform optimization.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Drive technology currency initiatives, including lifecycle upgrades and elimination of unsupported platforms.</span></li> </ul> <br /><br /><span xml:lang="EN-US" data-contrast="auto">Service Delivery and Operations</span><br /><br /> <ul> <li><span xml:lang="EN-US" data-contrast="auto">Maintain operational responsibility for Oracle, SQL Server, PostgreSQL, MySQL, and Azure database services.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Ensure database availability, performance, recoverability, resiliency, and operational support meet business requirements.</span></li> <li>Direct support for major incidents, problem management investigations, root cause analysis activities, and corrective action programs.</li> <li>Oversee disaster recovery readiness, backup validation, restoration testing, and business continuity planning.</li> <li>Establish and monitor service-level objectives and key operational performance indicators.</li> </ul> <br /><br /><span xml:lang="EN-US" data-contrast="auto">Security, Risk, and Compliance</span><br /><br /> <ul> <li><span xml:lang="EN-US" data-contrast="auto">Lead implementation of NIST, CIS, audit, and cybersecurity requirements within the Database Services domain.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Ensure vulnerability remediation, patch currency, access management, encryption, and audit controls are effectively implemented.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Own remediation activities related to internal audits, external audits, governance reviews, and security assessments.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Maintain compliance reporting and technical risk management processes.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Approve or escalate security exceptions and compensating controls as required.</span></li> </ul> <br /><br /><span xml:lang="EN-US" data-contrast="auto">Vendor and Managed Service Provider Governance<br /></span><br /> <ul> <li><span xml:lang="EN-US" data-contrast="auto">Serve as the business owner for database-related managed service providers and technology vendors.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Establish performance expectations, service metrics, and operational governance processes.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Conduct regular service reviews, operational reviews, and continuous improvement activities with service providers.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Ensure third-party partners satisfy contractual obligations related to service delivery, documentation, operational procedures, and engineering standards.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Participate in contract, licensing, and sourcing discussions impacting database technologies.</span></li> </ul> <br /><br /><span xml:lang="EN-US" data-contrast="auto">Financial and Portfolio Management</span><br /><br /> <ul> <li><span xml:lang="EN-US" data-contrast="auto">Develop and manage database-related operational and project budgets.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Oversee software licensing, vendor renewals, support agreements, and financial planning activities.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Prioritize investments that improve reliability, security, automation, compliance, and platform modernization.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Support enterprise project portfolio planning and execution for infrastructure and application initiatives requiring database services.</span></li> </ul>
Requirements: <ul> <li><span xml:lang="EN-US" data-contrast="auto">Bachelor's degree in Computer Science, Information Technology, Engineering, Information Systems, or equivalent experience.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">10+ years of progressive experience supporting enterprise database technologies.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">5+ years of leadership experience managing database engineering, infrastructure engineering, or enterprise technology teams.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Advanced expertise with Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL, and cloud database technologies.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Experience managing highly available, business-critical database environments operating 24x7.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Experience supporting large enterprise, retail, distribution, supply chain, manufacturing, or comparable environments.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Experience leading managed service providers and offshore delivery organizations.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Strong knowledge of ITIL, Incident Management, Problem Management, Change Management, Disaster Recovery, and Service Delivery frameworks.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Strong knowledge of cybersecurity, audit, compliance, NIST, and CIS standards.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Demonstrated success leading modernization, automation, cloud migration, and infrastructure transformation initiatives.</span></li> </ul> <br /><br /><strong><span xml:lang="EN-US" data-contrast="auto">Preferred Qualifications</span></strong><br /><br /> <ul> <li><span xml:lang="EN-US" data-contrast="auto">Master's degree in Information Technology, Engineering, Computer Science, or Business Administration.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Oracle, Microsoft SQL Server, Azure, AWS, ITIL, CISSP, PMP, or similar industry certifications.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Experience supporting Rubrik, Datadog, SolarWinds, Rapid7, Microsoft Defender, and enterprise observability solutions.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Experience managing enterprise database licensing and vendor relationships.</span></li> <li><span xml:lang="EN-US" data-contrast="auto">Experience leading infrastructure modernization and cloud transformation programs.</span></li> </ul> <br /><br /><strong><span xml:lang="EN-US" data-contrast="none">ME/NC/PA/SC Salary Range:&nbsp;</span></strong><span xml:lang="EN-US" data-contrast="none">$120,960 - $181,440</span><br /><br /><br /><br /><span xml:lang="EN-US" data-contrast="auto">All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.</span><br /><br /><span xml:lang="EN-US" data-contrast="auto">This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.</span>