Program Manager II - Business Transformation Master Data

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Carlisle, PA

Ahold Delhaize USA

<p class="p1"><strong><br />Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands &ndash; Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /></strong>Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You&rsquo;ll be the first to know about new positions that match your career aspirations. To join, click here: <strong><a href="https://aholddelhaizeusa.careerswithus.com/join-our-talent-community" target="_blank" title="Talent Community - Ahold Delhaize USA (careerswithus.com)" rel="noopener noreferrer">Talent Community - Ahold Delhaize USA (careerswithus.com)</a></strong>.&nbsp;</p> <p class="p2">&nbsp;</p> <p class="p1"><strong><a href="https://aholddelhaizeusacareers.appvault.com/create" target="_blank" title="Talent Community " rel="noopener noreferrer"></a><br /></strong></p> https://www.adusa.com/

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Full Time

537830

Overview: The Business Transformation Program Manager serves as a key execution leader within the Transformation Program Operations team, accountable for planning, governing, and delivering a defined functional area of the ERP implementation. This role supports cross-functional workstreams across business and technology, ensuring scope, schedule, dependencies, risks, and outcomes are actively managed and aligned to overall program objectives. Operating within a program management tower, the Program Manager provides clear visibility into progress, risks, and trade-offs, enabling informed decision-making by senior leaders. The role exists to ensure functional initiatives and workstreams deliver intended outcomes with discipline, transparency, and consistency.<br /><br />This is a full-time, dedicated role for the duration of the transformation program (estimated 5-7 years).<br /><br />***Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Scarborough ME<br /><br />Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
Responsibilities: <ul> <li>Drive the end-to-end execution of assigned functional area and initiatives, ensuring scope, schedule, resources, dependencies, risks, and outcomes are actively planned, governed, and delivered in alignment with the overall ERP roadmap</li> </ul> <ul> <li>Develop and maintain detailed program plans, integrated schedules, and milestone tracking, ensuring alignment across business, technology, data, and organizational readiness activities</li> </ul> <ul> <li>Proactively identify, manage, and escalate risks, issues, and interdependencies across workstreams, collaborating with peer Program Managers and functional leads to support enterprise-level decision-making</li> </ul> <ul> <li>Apply PMO standards and delivery discipline, including status reporting, dependency tracking, risk and issue management, change control, and deliverable quality management</li> </ul> <ul> <li>Provide clear, accurate, and timely program status and insights to the Senior Program Manager, sponsors, and governance forums, translating complex information into actionable updates and recommendations</li> </ul> <ul> <li>Support governance and decision-making forums by preparing materials, tracking actions and decisions, and ensuring follow-through on commitments and approved changes</li> </ul> <ul> <li>Partner closely with business leaders, technology teams, system integrators, and organizational readiness/change partners to ensure plans are executable, coordinated, and realistic</li> </ul> <ul> <li>Monitor vendor and partner performance within the assigned functional area, ensuring deliverables meet expectations and issues are surfaced early</li> </ul> <ul> <li>Contribute to continuous improvement of program management practices by providing feedback on tools, templates, and processes and supporting adoption of PMO standards</li> </ul> <ul> <li>Model strong execution, communication, and collaboration behaviors, fostering accountability and trust across cross-functional teams</li> </ul> <ul> <li>Additional job duties may be assigned as needed to meet the needs of the business and support our values</li> </ul> <br />
Requirements: <ul> <li>Bachelor's degree in business, project management, operations, technology, or a related field</li> </ul> <ul> <li>5-8+ years of experience supporting complex, cross-functional projects or programs, with accountability for scope, schedule, and delivery outcomes</li> <li>PMP Certification or the ability to obtain a PMP Certification within 1 year of hire.</li> <li>Demonstrated experience managing complex workstreams within large transformation initiatives or enterprise system implementations</li> </ul> <ul> <li>Strong working knowledge of program and project management disciplines, including integrated planning, dependency management, risk and issue management, and status reporting</li> </ul> <ul> <li>Experience operating within formal PMO or TMO governance structures, including stage-gates, steering committees, and change control processes</li> </ul> <ul> <li>Proven ability to influence and drive alignment across business and technology stakeholders in a matrixed environment, without direct authority</li> </ul> <ul> <li>Strong communication skills, with the ability to clearly convey progress, risks, and recommendations to senior leaders</li> </ul> <ul> <li>Ability to operate effectively in fast-paced, ambiguous environments with evolving scope and priorities</li> <li>Knowledge of Master Data Domains and familiarity with concepts including, but not limited to, golden record and survivorship</li> </ul> <ul> <li>A strong understanding of product and vendor information management</li> <li>Technical familiarity with system integrations across MDM platforms</li> <li>Proficiency in Jira for managing project workflows, tracking dependencies, prioritizing system improvements, and driving master data management initiatives from concept through implementation.</li> <li>Ability to travel up to 25%</li> </ul> <br />Preferred Qualifications:<br /><br /> <ul> <li>Experience supporting or leading ERP implementations (e.g., SAP, Oracle, or similar platforms) to include lifecycles, system integrators, and enterprise data and process dependencies</li> </ul> <ul> <li>Experience working across predictive (waterfall), agile, or hybrid delivery models</li> </ul> ME/NC/PA/SC Salary Range: $108,880 - $163,320<br /><br />IL/MA/MD/NY Salary Range: $125,200 - $187,800<br /><br />Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.