Network Administrator II

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Salisbury, NC

Ahold Delhaize USA

<p class="p1"><strong><br />Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands &ndash; Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /></strong>Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You&rsquo;ll be the first to know about new positions that match your career aspirations. To join, click here: <strong><a href="https://aholddelhaizeusa.careerswithus.com/join-our-talent-community" target="_blank" title="Talent Community - Ahold Delhaize USA (careerswithus.com)" rel="noopener noreferrer">Talent Community - Ahold Delhaize USA (careerswithus.com)</a></strong>.&nbsp;</p> <p class="p2">&nbsp;</p> <p class="p1"><strong><a href="https://aholddelhaizeusacareers.appvault.com/create" target="_blank" title="Talent Community " rel="noopener noreferrer"></a><br /></strong></p> https://www.adusa.com/

keywords: position summary,schedule,authorized to work in the u.s.,support,performance,security,teamwork,assist,procedure,analysis,experience,skills,degree,knowledge,certification

Full Time

537666

Overview: Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /><strong>Primary Purpose:</strong><br /><br />An early career administrator who performs well defined operational tasks under guidance. Handles basic provisioning, monitoring, and ticket execution while building troubleshooting and change discipline skills.<br /><br /><strong>Our flexible/hybrid work schedule includes 3 in person days at one of our core locations and 2 remote days. Our core office locations includes Salisbury, NC. </strong><br /><strong><br />Applicants must be authorized to work in the United States on a full-time basis</strong>
Responsibilities: <ul> <li>Perform routine configuration tasks (e.g., port turns, basic ACL changes) under supervision.</li> <li>Review alerts and tickets; triage issues and gather diagnostics for escalation.</li> <li>Fulfill standard service requests (guest Wi Fi accounts, DHCP reservations, DNS entries) accurately.</li> <li>Follow incident/change procedures and maintain precise ticket notes.</li> <li>Update inventory/CMDB records and assist with device labeling and documentation.</li> <li>Validate post change checks and perform basic connectivity tests.</li> <li>Shadow on call rotations and participate in post incident reviews to learn patterns.</li> <li>Practice basic scripting and command line techniques to streamline routine work.</li> <li>Support shipment/RMA coordination and site turn up checklists.</li> <li>Adhere to security and compliance guidelines at all times.</li> <li>May be called upon to support critical escalations and must be available during urgent IT incidents as needed.</li> <li>Additional job duties may be assigned as needed to meet the needs of the business and support our Values.</li> </ul>
Requirements: <ul> <li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent years of work experience.</li> <li>0-1 years of experience in IT infrastructure or storage support (internships or equivalent projects welcome).</li> <li>Working knowledge of SAN/NAS fundamentals, fabrics, and storage provisioning.</li> <li>Experience with ITSM/ticketing tools, documentation practices, and issue resolution.</li> <li>Attention to detail, strong follow through, and effective communication skills.</li> </ul> Preferred Qualifications:<br /> <ul> <li>Homelab or capstone projects (small campus/WLAN deployments, SD WAN labs).</li> <li>Entry certifications (CCNA, Network+, Aruba/Juniper Associate) or progress toward them.</li> </ul> <br />Salary Range NC: $63,440 - $95,160<br />