AI/ML Tech Platform Manager

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Quincy, MA

Ahold Delhaize USA

<p class="p1"><strong><br />Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands &ndash; Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /></strong>Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You&rsquo;ll be the first to know about new positions that match your career aspirations. To join, click here: <strong><a href="https://aholddelhaizeusa.careerswithus.com/join-our-talent-community" target="_blank" title="Talent Community - Ahold Delhaize USA (careerswithus.com)" rel="noopener noreferrer">Talent Community - Ahold Delhaize USA (careerswithus.com)</a></strong>.&nbsp;</p> <p class="p2">&nbsp;</p> <p class="p1"><strong><a href="https://aholddelhaizeusacareers.appvault.com/create" target="_blank" title="Talent Community " rel="noopener noreferrer"></a><br /></strong></p> https://www.adusa.com/

keywords: position summary,schedule,authorized to work in the u.s.,teamwork,engineering,analysis,support,performance,organization,communication,maintenance,reporting,experience,management,degree,communication,proficiency,knowledge

Full Time

561337

Overview: The AI/ML Tech Platform Manager owns a major platform area, prioritizing capabilities, standards, and integrations to improve reliability, developer experience, and cost-effective scale.<br /><br />Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Chicago, IL and Quincy, MA.<br /><br />Applicants must be currently authorized to work in the United States on a full-time basis.<br />
Responsibilities: <ul> <li>Maintain vision and roadmap for assigned platform domains, defining the why and what behind platform capabilities and investments.</li> <li>Advocate for stakeholder and tenant needs by gathering customer feedback, usage signals, and operational insights on how the platform is performing.</li> <li>Translate stakeholder needs into platform requirements, service definitions, and clear acceptance criteria in partnership with engineering managers and architects.</li> <li>Prioritize and deliver capabilities; manage tradeoffs, dependencies, and change impacts across teams and integrations.</li> <li>Partner with engineering managers and architects to identify innovation and continuous improvement opportunities across the platform, balancing reliability, cost, and developer experience.</li> <li>Monitor lifecycle health, including reliability, performance, and security; guide improvements that reduce operational risk and technical debt.</li> <li>Support platform governance by partnering with engineering managers across teams to enforce platform guidelines and policies, and by collaborating with other platform owners to improve governance and change management practices.</li> <li>Participate in agile ceremonies and provide feedback and guidance where needed to ensure decisions are documented and follow-through is maintained.</li> <li>Provide platform owner review and signoff with the platform engineering manager before platform components are considered done, ensuring alignment to agreed standards and requirements.</li> <li>Partner with product teams to drive adoption and measure value realization through outcomes, KPIs, and stakeholder feedback.</li> <li>Coordinate outward communication to platform consumers and partners regarding impactful platform events, including outages, releases, and notable changes.</li> <li>Report progress, risks, and decisions to leadership and collaborators with clear, timely updates.</li> <li>May be called upon to support critical escalations and must be available during urgent IT incidents as needed.</li> </ul>
Requirements: <ul> <li>Bachelor's degree or equivalent years of work experience.</li> <li>8+ years in platform, product, or technical leadership roles.</li> <li>6+ years working in the AI/ML space</li> <li>5+ years of experience with Azure</li> <li>5+ years of experience with Databricks</li> <li>Strong grasp of lifecycle management, integration patterns, and operational excellence.</li> <li>Proficiency with agile planning, ceremony participation, and outcome tracking.</li> <li>Strong communication and stakeholder partnership skills, including the ability to translate needs into clear platform requirements and decisions.</li> </ul> Preferred Qualifications<br /> <ul> <li>Familiarity with API governance, identity/access, or observability tooling.</li> <li>Experience supporting platform governance and change management across multiple engineering teams.</li> </ul> Salary Range: $136,160.00-$204,240.00<br /><br />Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.