Network Engineer II

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Salisbury, NC

Ahold Delhaize USA

<p class="p1"><strong><br />Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands &ndash; Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.<br /><br /></strong>Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You&rsquo;ll be the first to know about new positions that match your career aspirations. To join, click here: <strong><a href="https://aholddelhaizeusa.careerswithus.com/join-our-talent-community" target="_blank" title="Talent Community - Ahold Delhaize USA (careerswithus.com)" rel="noopener noreferrer">Talent Community - Ahold Delhaize USA (careerswithus.com)</a></strong>.&nbsp;</p> <p class="p2">&nbsp;</p> <p class="p1"><strong><a href="https://aholddelhaizeusacareers.appvault.com/create" target="_blank" title="Talent Community " rel="noopener noreferrer"></a><br /></strong></p> https://www.adusa.com/

keywords: position summary,support,records,technical,reporting,troubleshoot,education & experience,skills,preferred

Full Time

561503

Overview: The Network Engineer II supports ADUSA's large-scale network across retail stores, distribution centers, offices, data centers, Equinix, and Azure. The role implements and troubleshoots LAN, WAN/SD-WAN, wireless, firewall connectivity, DNS/DHCP/IPAM, and network monitoring services. The engineer assigned incidents and changes through diagnosis, validation, documentation, and closure, and participates in critical incident response and on-call support.
Responsibilities: <ul> <li>Troubleshoot Layer 2 and Layer 3 connectivity across Cisco, HPE/Aruba, Arista, Fortinet, and Palo Alto environments, including VLANs, STP, LACP, SDWAN, Routing, and NAT.</li> <li>Support retail WAN and SD-WAN across MPLS, broadband, and LTE, including path selection, failover, latency, packet loss, and brownout conditions.</li> <li>Implement approved ServiceNow changes with tested steps, validation evidence, backout plans, and accurate closure records.</li> <li>Support Aruba wireless and ClearPass/NAC, including AP health, client connectivity, authentication, RF performance, and coverage issues.</li> <li>Monitor and troubleshoot with SolarWinds, Datadog, FortiAnalyzer, SNMP, syslog, NetFlow, and packet captures.</li> <li>Support Infoblox DNS/DHCP/IPAM and F5 load-balancing dependencies during incidents and changes.</li> <li>Own assigned incidents through service restoration, technical updates, root-cause analysis, and prevention actions.</li> <li>Maintain network diagrams, inventories, standards, SOPs, MOPs, and configuration records.</li> <li>Build reporting, and repetitive operational tasks. Drive ADUSA MSP to maintain, SOP, runbooks.</li> <li>Participate in after-hours changes, on-call rotation, and critical incident support.</li> </ul>
Requirements: <ul> <li>Bachelor's degree or equivalent practical experience.</li> <li>3+ years of enterprise network operations or engineering experience in a multi-site environment.</li> <li>Strong knowledge of TCP/IP, subnetting, VLANs, STP, LACP, HSRP/VRRP, BGP, OSPF, QoS, NAT, and VPN technologies.</li> <li>Hands-on experience with Cisco IOS-XE, HPE/Aruba switching, Fortinet FortiGate, and enterprise wireless.</li> <li>Experience troubleshooting SD-WAN, wireless, NAC, routing, and application connectivity issues.</li> <li>Ability to analyze packet captures, flow data, SNMP, and syslog and isolate issues across network, server, cloud, and application boundaries.</li> <li>Experience with ServiceNow incident, change, and problem management processes.</li> <li>Clear technical communication, accurate documentation, and ownership through resolution.</li> </ul> <br /><strong>Preferred Qualifications:</strong><br /> <ul> <li>CCNA or equivalent knowledge; CCNP, Fortinet, or Aruba certification is a plus.</li> <li>Experience supporting a large retail or distributed network.</li> <li>Experience with Infoblox, F5, FortiManager/FortiAnalyzer, SolarWinds, or Datadog.</li> <li>Working knowledge of Equinix and Azure networking.</li> </ul> <br />Salary Range: $101,360.00 - $152,040.00<br /><br />All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.<br /><br />This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.