Trauma Treatment Services Program Manager ($10,000 Hiring Bonus!)

Located in beautiful Santa Barbara County, CALM is a highly regarded non-profit organization whose mission is to prevent childhood trauma, heal children and families, and build resilient communities throughout Santa Barbara County. CALM envisions a community where every family is supported and every child thrives. We are a forward-thinking organization committed to fostering a culture of innovation, excellence, and equity.  

Santa Maria, CA

CALM

<strong>CALM&rsquo;s mission is to prevent childhood trauma, heal children and families and build resilient communities throughout Santa Barbara County.</strong><br /><br /><strong>CALM has been a leader in developing a variety of trauma-informed, evidence-based programs and services that effectively prevent and treat child abuse, promote healing, and strengthen families. Services are provided to all in both Spanish and English, at sliding scale or free of charge if needed; no one is turned away due to inability to pay. CALM continues to be the only non-profit in Santa Barbara County that specializes in the prevention and treatment of childhood trauma.</strong> https://calm4kids.org/

keywords: position summary,position details,quality assurance,leadership,performance,support,license,experience,skills,communication

Full-time

$105k to 135k/year + $2,080 bilingual stipend

Overview: <p><u><strong>About Us:</strong></u>&nbsp;</p> <p>Founded in 1970, CALM is a community-based mental health agency serving Santa Barbara County with a mission to prevent childhood trauma, heal children and families, and build resilient communities.&nbsp;&nbsp;</p> <p>Our team of CALM staff and dedicated volunteers share a vision of supporting every family in our community so that every child thrives.&nbsp;</p> <p>&nbsp;</p> <p><em><strong>CALM&rsquo;s guiding principles are:</strong></em>&nbsp;</p> <p>Clinical Excellence | All-in Approach | Leading the Way | Meaningful Relationships&nbsp;</p> <p>Work for a mission driven organization committed to transparency, collaboration, and communication. Our values are at the heart of what we do.&nbsp;</p> <p>&nbsp;</p> <p><u><strong>Summary:<br /><br /></strong></u></p> <p>CALM is looking for a driven and dedicated Program Manager (PM) to join its Trauma Treatment/Intensive Family Services (IFS) Department. Based in Santa Maria and reporting to the Senior Manager of Trauma Treatment, this integral role will plan, organize, and direct the full scope of operational activities within the Childhood Trauma Treatment and Intensive Family Services departments and oversees all clinic operations for their designated region. These departments provide therapeutic services to children and families who have experienced complex trauma and require comprehensive support to achieve stability, or who have been exposed to abuse, neglect, or violence. The program manager oversees the quality, effectiveness, and efficiency of these departments ensuring activities are trauma informed, culturally responsive, and aligned with CALM&rsquo;s mission and vision. Duties include coordination of programs and clinical services, administrative and clinical supervision, budget oversight, and compliance with grant and contract requirements.&nbsp;<br /><br /></p> <p><u><strong>Compensation &amp; Benefits:</strong></u>&nbsp;<br /><br /></p> <p>CALM offers an array of clinical opportunities, including promotion, prevention, early intervention, and treatment in an array of settings, including CALM&rsquo;s clinics, early care and education centers, and pediatric offices.&nbsp;&nbsp;&nbsp;</p> <p>CALM partners with more than 75 partner organizations to further its mission and serves 2500 clients per year and was voted&nbsp;<a href="https://calnonprofits.org/nonprofit-of-the-year/" target="_blank" rel="noopener noreferrer"><u>2024 California Non-Profit of the Year.</u>&nbsp;</a>&nbsp;&nbsp;</p> <p>&nbsp;</p> <p><u><strong>Benefits:</strong></u>&nbsp;<br /><br /></p> <ul> <li>Culture &amp; Wellness Events&nbsp;&nbsp;</li> <li>Schedule flexibility&nbsp;&nbsp;</li> <li>100% Employer sponsored Life Insurance ($50,000 flat)</li> <li>100% Employer sponsored Medical/Dental/Vision Insurance for Employees&nbsp;&nbsp;</li> <li>60% Employer sponsored Medical/Dental/Vision Insurance for Dependents&nbsp;&nbsp;</li> <li>403b Retirement Plan with a 3% Match, increasing to 5% after 7 years&nbsp;&nbsp;</li> <li>Student Loan Repayment Opportunities of up to $50,000 per year through&nbsp;&nbsp;</li> <li>AD&amp;D, Long-Term Disability and Voluntary Benefits&nbsp;&nbsp;</li> <li>Medical and Dependent Care FSA&nbsp;&nbsp;&nbsp;</li> <li>Employee Assistance Plan that provides access to mental health, legal, and financial resources&nbsp;&nbsp;</li> <li>Monthly Data Stipend of $35&nbsp;&nbsp;</li> <li>Benefits opt-out stipend of $5,400/year&nbsp;&nbsp;</li> <li>10 days of PTO for 1st year of service, increasing each year and 80 hours of sick leave&nbsp;&nbsp;</li> <li>13 Paid Holidays&nbsp;&nbsp;</li> </ul> <p>&nbsp;</p> <p><u><strong>Training &amp; Development:<br /><br /></strong></u></p> <ul> <li>We provide clinical supervision for doctoral students, ASW, AMFT, APCC&nbsp;&nbsp;</li> <li>Access to Therapist Aide&nbsp;&nbsp;</li> <li>Weekly sponsored Clinical Supervision &amp; Support&nbsp;&nbsp;&nbsp;</li> <li>We support staff who have a private practice and offer our space at CALM at no charge&nbsp;&nbsp;</li> <li>Clinical Training &amp; Advancement Opportunities, including certifications in evidence-based modalities:&nbsp;</li> <li>Attachment, Regulation and Competency (ARC)&nbsp;&nbsp;</li> <li>Cognitive Behavioral Therapy (CBT)&nbsp;&nbsp;</li> <li>Eye Movement Desensitization and Reprocessing (EMDR)&nbsp;&nbsp;</li> <li>Healthy Families America (HFA)&nbsp;&nbsp;</li> <li>Interpersonal Psychotherapy (IPT)&nbsp;&nbsp;</li> <li>Infant and Early Childhood Mental Health Consultation (IECMHC)&nbsp;&nbsp;</li> <li>Nurturing Parenting Program (NPP)&nbsp;&nbsp;</li> <li>Parent-Child Interaction Therapy (PCIT)&nbsp;&nbsp;</li> <li>Parent-Child Care (PC-CARE)&nbsp;&nbsp;</li> <li>Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)&nbsp;&nbsp;</li> <li>Coming soon: Child-Parent Psychotherapy (CPP)&nbsp;</li> </ul>
Responsibilities: <ul> <li>Oversee the regional clinic and collaborate with other on-site program managers and senior managers to ensure effective day-to-day clinic operations.&nbsp;</li> <li>Provide direction for the TTS team and oversight of clinical services provided.&nbsp;&nbsp;&nbsp;</li> <li>Ensure compliance with all CALM policies and procedures.&nbsp;</li> <li>Recruit, hire, onboard and train staff.&nbsp;</li> <li>Enforce high ethical and legal standards for all clinical practices.&nbsp;</li> <li>Provide administrative supervision and/or clinical supervision to staff.&nbsp;</li> <li>Maintain clinical licensure and certification in departments-specific modalities of treatment.&nbsp;</li> <li>Ensure clinical staff and clinical supervisors are trained in evidence-based treatment modalities within their programs.&nbsp;&nbsp;</li> <li>Assist in establishing and refining measurable performance objectives for each program.&nbsp;</li> <li>Evaluate staff performance, provide feedback, and address performance/disciplinary actions as needed.&nbsp;</li> <li>Oversee department contracts countywide and collaborate with other managers to ensure contract compliance.&nbsp;</li> <li>Ensure contractual expectations and deliverables are met.&nbsp;</li> <li>Ensure clinical productivity standards are achieved.&nbsp;&nbsp;</li> <li>Supervise collection of program standardized assessments for treatment planning and program evaluation purposes.&nbsp;</li> <li>Monitor program outcomes and support program evaluation efforts to guide continuous quality improvement.&nbsp;</li> <li>Maintain oversight of program expenditures to ensure costs are within the approved budget, and inform necessary budgetary changes, modifications, and priorities. Exercise appropriate cost control measures.&nbsp;</li> <li>Remain current on research and developments in the field of trauma and resilience.&nbsp;</li> <li>Identify opportunities for program expansion and growth.&nbsp;&nbsp;</li> <li>Represent the program in various settings and build effective collaborations with community partners.&nbsp;</li> <li>Compile monthly program performance reports.&nbsp;</li> <li>Provide direct clinical service as needed.&nbsp;</li> <li>Serve on CALM&rsquo;s Leadership Team, travel to and attend monthly offsite meetings.&nbsp;&nbsp;</li> <li>Other duties, tasks and responsibilities as assigned.&nbsp;</li> </ul>
Requirements: <div data-bind="html: Job.Requirements"> <p><u><strong>Role requirements:</strong></u>&nbsp;</p> <ul> <li>LCSW or LMFT from an accredited university or college, with a license for a minimum of two years, or Licensed Psychologist from respective California State Board of Behavioral Sciences or Board of Psychology.&nbsp;</li> <li>2 &ndash; 3 years of prior or related experience as a program manager and/or as a clinical supervisor preferred. &nbsp;</li> <li>Experience working in community mental health and/or working with child welfare preferred.&nbsp;</li> <li>Bilingual in English and Spanish preferred.&nbsp;</li> </ul> <br /> <p><u><strong>Essential knowledge, skills, and abilities:</strong></u></p> <ul> <li>Strong commitment to CALM&rsquo;s mission, vision, and strategic plan. &nbsp;</li> <li>Strong commitment to diversity, equity, and inclusion. &nbsp;&nbsp;</li> <li>Strong commitment to confidentiality with the ability to work with discretion, diplomacy, and integrity.</li> <li>Strong computer and technology skills, including Microsoft Office and other web-based systems, Zoom, etc.&nbsp;&nbsp;</li> <li>Proven skills in problem-solving, resourcefulness and decision-making with good judgment.&nbsp;</li> <li>Detail-oriented with strong organizational abilities. Able to prioritize competing responsibilities with effective time management skills. &nbsp;</li> <li>Ability to work independently and collaboratively as part of a multi-disciplinary team.</li> <li>Comfortable providing constructive feedback to staff. &nbsp;</li> <li>Strong communication and interpersonal skills, ethics, and demonstrated ability to develop &amp; maintain productive relationships across employee groups. &nbsp;</li> <li>Excellent verbal and written communication skills. &nbsp;&nbsp;</li> <li>Reliable transportation is necessary to travel to designated sites.</li> <li>Must have criminal record clearance from the DOJ.</li> </ul> <br /> <p><u><strong>Physical Demands:</strong></u></p> <ul> <li>Prolonged periods sitting, listening, and observing or working on a computer. &nbsp;</li> <li>Stand, walk; sit; reach with hands and arms; balance, stoop, kneel, crouch or crawl. &nbsp;&nbsp;</li> <li>Travel to all CALM worksites across Santa Barbara County.</li> <li>Lift and /or move up to 20 pounds at times. &nbsp;&nbsp;&nbsp;</li> </ul> <p><u><strong><br />Compensation:</strong></u>&nbsp;</p> <p>CALM is committed to being an &ldquo;employer of choice&rdquo; and strives to recruit and retain qualified, high performing employees committed to our mission. Competitive compensation that rewards excellent performance is integral to this goal.&nbsp; CALM&rsquo;s compensation program is designed to be externally competitive, internally equitable, and financially sustainable.&nbsp; CALM regards compensation holistically and considers wages, benefits, a supportive and positive work environment, staff wellness, on-going professional development, and work-life balance all critical aspects of our total rewards program.&nbsp;&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>CALM offers a $1-3/hour Spanish-English bilingual stipend to employees that use both languages in their work.&nbsp;&nbsp;&nbsp;</p> <p>This is an exempt position with a salary range of $<span class="modified">105k to 135k/</span>year plus a $2,080 bilingual stipend (if full-time).&nbsp;This role includes a $10,000 hiring bonus paid in installments throughout the first year of employment!</p> <p><strong><br />To Apply:</strong></p> <p>Qualified candidates are required to submit a resume and cover letter.&nbsp;<br /><br /></p> <div data-bind="html: Job.Requirements"> <p><strong>We participate in E-Verify.</strong></p> </div> <div class="job-listing-header"><strong>Salary Description</strong><br /><br /></div> <div>$89,000-$118,560/year + $2,080 bilingual stipend<br /><br /></div> <p><em>The salary range provided denotes the minimum and maximum rates applicable to the position. Factors influencing the placement of newly hired employees within this range include their specific skills, qualifications, relevant experience, and comparison with existing employees in similar roles. Typically, newly hired employees are positioned below the midpoint of the salary range.</em>&nbsp;</p> <br /><br /></div>