Customer Satisfaction Specialist

<p style="margin: 0in; margin-bottom: .0001pt; line-height: 16.8pt;"><span style="font-size: 10.5pt; font-family: 'Arial',sans-serif;">Our goal is to be Relationship Based, Problem Solver and Solution Provider with customers relying on our superior service levels, product knowledge, order completion rates and competitive pricing. Not only is the Customer Satisfaction Representative function a critical position within the organization, we expect the person hired will bring value to the company in a way that foster ideas and actions that enhance our service culture, efficiency and productivity.</span></p>

Novi, MI

Global Office Solutions

<h3>Global Office Solutions is part of a $15,000,000,000 buying consortium and serves clients throughout the United States and Canada through our distribution network of 42 primary nationwide distribution centers. Join the #1 fastest growing Independent Office Solutions provider in Michigan and get a piece of a $80 billion a year industry. If you have proven success in sales and have a great attitude, enthusiasm and a competitive spirit&hellip;We want to talk to you.</h3>

keywords: benefits,teamwork,relationships,customer care,innovation,environment,build,degree,technology,passion,support

Entry Level


Overview: <p style="line-height: 16.8pt; margin: 3.75pt 0in .0001pt 0in;"><span style="font-size: 10.5pt; font-family: 'Arial',sans-serif;">We are looking for a unique individual that can really jump in and help make a difference! Creativity, spontaneous, outgoing, happy, driven and wanting to make a difference are the qualities we are looking for. You must possess A POSITIVE, FUN ATTITUDE, with the ability to work on a team as well as individually, outstanding communication skills and orientation for detail a MUST. This is a super fun position and very rewarding. As a small and mighty business, we need awesome people!<br /><br /></span></p> <p>BENEFITS</p> <p>Competitive Base and Incentive Pay Program, Health Care, Dental, Vision, Flexible Spending Allowance, 401K with company match, Life Insurance and Disability Insurance</p> <p style="line-height: 16.8pt; margin: 3.75pt 0in .0001pt 0in;">&nbsp;</p>
Responsibilities: <p style="line-height: 16.8pt; margin: 3.75pt 0in .0001pt 0in;"><span style="font-size: 10.5pt; font-family: 'Arial',sans-serif;">As a Member of the Customer Satisfaction Team, you will be building relationships and friendships, and supporting the growth of our Client's business through a combination of customer satisfaction training skills, telephone calls and email communication. This may also involve heading out to the clients at times as well as company and client functions (which are always fun!)</span></p>
Requirements: <p>REQUIREMENTS</p> <ul> <li>Bachelor's Degree is a benefit however not required</li> <li>Hold yourself and others accountable for what you can control</li> <li>Excellent relationship building and customer service skills</li> <li>STRONG typing/computer skills (Microsoft Office, Excel, Word, Outlook...)</li> <li>Innovative thought process and willingness to learn about new solutions, products and services</li> <li>A Great Positive, Fun and Upbeat Attitude looking to create an environment where real success occurs</li> <li>Must possess the drive and work ethic to succeed - a little Entrepreneurial spirit is awesome!</li> <li>Passionate about the work they do and the company they work</li> <li>Desire to support our community!</li> </ul>