Senior QA Analyst

<span style="font-weight: 400;">We are adding a Senior Quality Assurance Analyst to our Client Solutions team.</span><span style="font-weight: 400;"> We need a creative thinker who wants to push the boundaries of QA; someone innately curious and deeply perceptive.</span>



Since 1997, iNTERFACEWARE has been on a mission to make healthcare data integration easier. Today, over 800 healthcare providers and software companies rely on iNTERFACEWARE&rsquo;s software, services and support to exchange information between incompatible systems. iNTERFACEWARE&rsquo;s Iguana&reg; integration engine is used globally for rapid integration with EMRs, Billing Systems, Medical Devices, Supply Chain Management Systems, Health Information Exchanges and much more.

keywords: who we are,who you are,what's in it for you,expand the qa system,collaborate,quality control,education,experience,knowledge,vision,interpersonal skills

Mid Level

Overview: <p><strong>Who we are</strong></p> <p><span style="font-weight: 400;">At iNTERFACEWARE, we envision a healthcare ecosystem where the right information is always available to the right people at the right time. We make healthcare integration easy for providers and software vendors with our end-to-end solution offerings. Our software and our services enable the exchange of data - with any system, application, or device - at a speed that improves access to critical patient, administrative and financial information.</span></p> <p><strong>The opportunity</strong></p> <p><span style="font-weight: 400;">We are adding a Senior Quality Assurance Analyst to our Client Solutions team.</span><span style="font-weight: 400;"> We need a creative thinker who wants to push the boundaries of QA; someone innately curious and deeply perceptive.</span><span style="font-weight: 400;"> This is not just a newly created opportunity but, a new approach to embedding the quality assurance function into our product feedback workflow</span><span style="font-weight: 400;"> including </span><span style="font-weight: 400;">diving into the code to assist developers investigate defect causes</span><span style="font-weight: 400;">. It&rsquo;s a chance to exercise your curiosity, apply your analytical mindset and build out a unique QA testing approach.<br /><br /></span><strong>What&rsquo;s in it for you?</strong></p> <ul> <li><span style="font-weight: 400;">A step into healthcare technology. At iNTERFACEWARE, you will be given the opportunity to continuously learn about the business of healthcare and the landscape of technical solutions for supporting it, especially as it relates to interoperability of information systems.</span><span style="font-weight: 400;"> You will have a chance to grow your career to Team Lead, or move into the Product or Client Solutions team.</span></li> <li><span style="font-weight: 400;">A small company that makes a big difference. This is a solution that ultimately improves not just the efficiencies of data exchange but how individuals experience timely, personalized healthcare through the transfer of that data.&nbsp;&nbsp;</span></li> </ul> <p>&nbsp;</p>
Responsibilities: <p><strong>As our new Senior QA Analyst, you will focus on:&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Owning and expanding our QA system</span><span style="font-weight: 400;">. You will:</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze and evaluate the need for unique testing approaches.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and build test cases that encompass all obvious and less obvious aspects for evaluation and assurance.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generate and update documentation relating to the quality assurance processes and procedures using tools such as Confluence, Jira, and Fogbugz.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Supervise test plans and test cases creation and execution.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Plan and participate in User Acceptance Testing (UAT) with customers remotely or onsite.</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborating across teams to address product gaps, bugs, and other issues. You will:</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Escalate and monitor critical bugs with the development team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proactively contribute to product requirement gathering and design to ensure the development team is fully aware of product gaps and customer feedback.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with product marketing team to oversee product release such as product documentation, internal training, and product marketing communication.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with DevOps team to improve Continuous Integration/Continuous Deployment (CI/CD) such as automatic build, deployment, and test.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate on tier 3 customer supports and escalation including production support and client emergency support.</span></li> </ul> </ul>
Requirements: <p><strong>Here&rsquo;s what you bring:</strong></p> <ul> <li><strong>Education. </strong><span style="font-weight: 400;">You have a degree in Computer or Software Engineering, Computer Science, IT or related.</span></li> <li><strong>Expertise. </strong><span style="font-weight: 400;">You have 3+ years professional experience in software testing and automation. You are a strong advocate for all facets of product quality (usability, scalability, maintainability, performance, security, etc). You have:</span> <ul> <li><span style="font-weight: 400;">A solid understanding of software testing methodologies and Agile processes.</span></li> <li><span style="font-weight: 400;">Experience building automation frameworks and coding automated test suites.</span></li> <li><span style="font-weight: 400;">An interest in System Integration.</span></li> </ul> </li> </ul> <ul> <li>Technical knowledge. <span style="font-weight: 400;">You have advanced knowledge of:</span> <ul> <li><strong><span style="font-weight: 400;">Virtualization and cloud technologies, ideally with a background in ANY of the following: VMWare vCenter,&nbsp; Cloud Computing (AWS, Azure), Cloud-native (Docker, Kubernetes).</span></strong></li> <li><span style="font-weight: 400;">One or more programming languages such as Python, Lua, or JavaScript.</span></li> <li><strong><span style="font-weight: 400;">Common development, testing, and continuous integration tools such as Confluence, Jira, Fogbugz or Jenkins.</span><br /></strong></li> </ul> </li> </ul> <ul> <li>Initiative, vision and strategy. <span style="font-weight: 400;">You are a proactive thinker who can come up with innovative solutions quickly. You offer a creative, new perspective on business problems and a</span><span style="font-weight: 400;"> willingness to share ideas and approaches drawn from your past experiences. </span><span style="font-weight: 400;">&nbsp;</span></li> <li><strong>Interpersonal skills. </strong><span style="font-weight: 400;">You have an outgoing personality. You can find a common language across business and technical audiences. You can put clients at ease and gain the trust of internal and external team members. And you value everyone you work with.&nbsp;</span></li> </ul> <p><strong>Why join us?</strong></p> <p><span style="font-weight: 400;">We are an independently owned, operated and funded company on a mission to </span><span style="font-weight: 400;">deliver the fastest means to transfer data between systems to enable greater access to critical information for healthcare organizations around the world</span><span style="font-weight: 400;">. It&rsquo;s a meaningful mission and value set:</span></p> <ul> <li style="font-weight: 400;"><em><span style="font-weight: 400;">We create a culture based on </span></em><strong><em>respect for people</em></strong><em><span style="font-weight: 400;"> and their contributions.</span></em><span style="font-weight: 400;"> We hire people who share our values and whose professional goals align with our mission. It&rsquo;s a place where we&rsquo;ve traded in the ping pong table for regular work hours so you can achieve a high work-life balance. A company, where BBQs, holiday parties and bake sales bring people together for fun.</span></li> <li style="font-weight: 400;"><em><span style="font-weight: 400;">We build trust through </span></em><strong><em>transparency and authenticity</em></strong><em><span style="font-weight: 400;">.</span></em><span style="font-weight: 400;"> From quarterly town-halls to a CEO who spends time walking the floor and interacting with the teams.</span></li> <li style="font-weight: 400;"><em><span style="font-weight: 400;">We drive continuous quality and efficiency improvements through </span></em><strong><em>innovation</em></strong><em><span style="font-weight: 400;">. </span></em><span style="font-weight: 400;">Our core technology was built using cutting-edge tech and we haven&rsquo;t looked back since. We are quick to adopt new technology that genuinely helps the business and keeps us all growing our skills.</span></li> <li style="font-weight: 400;"><em><span style="font-weight: 400;">We create long-term value-driven </span></em><strong><em>partnerships</em></strong><em><span style="font-weight: 400;"> with our customers.</span></em><span style="font-weight: 400;"> We believe in building long term relationships of value with our customers. We want to understand what our customers are trying to achieve and help them find a solution that works.</span></li> <li style="font-weight: 400;"><em><span style="font-weight: 400;">We hold ourselves </span></em><strong><em>accountable</em></strong><em><span style="font-weight: 400;"> for delivering results. </span></em><span style="font-weight: 400;">Every person here is set up for success and supported along their path. Not only do you know what&rsquo;s needed from you; you know how to get there and how it directly contributes to our mission.&nbsp;&nbsp;</span></li> <li style="font-weight: 400;"><em><span style="font-weight: 400;">We are </span></em><strong><em>passionate</em></strong><em><span style="font-weight: 400;"> about solving problems with technology. </span></em><span style="font-weight: 400;">We continue to evolve how we work with our clients, partners, vendors and how we use the knowledge we&rsquo;ve acquired to solve problems.&nbsp;</span></li> </ul> <p><span style="font-weight: 400;">Interested in applying but worried you don&rsquo;t have it all? At iNTERFACEWARE, we know not everyone gains their experience following a traditional path. If you share our values, want to make a difference in healthcare technology solutions and meet 75% of the qualifications, we encourage you to apply. Express your interest here</span> <span style="font-weight: 400;">or follow us on </span><a href=""><span style="font-weight: 400;">Twitter</span></a><span style="font-weight: 400;"> or </span><a href=""><span style="font-weight: 400;">LinkedIn</span></a> <span style="font-weight: 400;">to learn more about us.</span></p> <p><span style="font-weight: 400;">iNTERFACEWARE welcomes and encourages applications from people with disabilities. Accommodations are available by request for candidates taking part in all aspects of the selection process.</span></p> <p>m people with disabilities. Accommodations are available by request for candidates taking part in all aspects of the selection process.</p>