Site Reliability Engineer

Reporting to the Director, Platform Services, we are adding a Cloud Engineer to our team. This is a chance to apply your leadership, your knowledge, and your collaboration skills as you build and automate cloud infrastructure using AWS services.

Toronto, ON

iTMethods

<p>At iTMethods, our mission is to provide the leading integrated DevOps SaaS Platform that enables companies to compete by securely delivering software faster and with higher quality.</p> <p>Our DevOps SaaS Platform provides a flexible and integrated toolchain that allows development teams to focus on building software without having to maintain an ever-evolving set of DevOps tools and capabilities. The platform automates access to industry-leading applications from Atlassian, CloudBees Jenkins, GitHub, GitLab, Sonatype, JFrog, SonarQube and many more. It delivers enterprise security, hybrid integration, reliability, scalability and a host of platform add-ons that streamline the onboarding of users and teams across the enterprise.</p> https://www.itmethods.com/

keywords: who we are,the opportunity,who you are,what’s in it for you,design and develop,onboard,collaborate,lead,the drive,certifications,the expertise,additional experience

Mid-Level

Overview: <p>At iTMethods, our mission is to provide the leading integrated DevOps SaaS Platform that enables companies to compete by securely delivering software faster and with higher quality.</p> <p>Our DevOps SaaS Platform provides a flexible and integrated toolchain that allows development teams to focus on building software without having to maintain an ever-evolving set of DevOps tools and capabilities. The platform automates access to industry-leading applications from Atlassian, CloudBees Jenkins, GitHub, GitLab, Sonatype, JFrog, SonarQube and many more. It delivers enterprise security, hybrid integration, reliability, scalability and a host of platform add-ons that streamline the onboarding of users and teams across the enterprise.</p> <p>Today leading companies in many industries including finance, software, media, retail, and others rely on iTMethods&rsquo; DevOps SaaS Platform and expertise for providing the best in DevOps and Cloud automation, applications services and management. Over the years we&rsquo;ve won numerous awards, passed audit and certifications and gained the trust of our valued customers and partners worldwide.</p> <p>We are very proud of our values, culture and our people. Our values are time tested and inform all our decisions. Our culture is focused on customers above everything. They are our most important priority and they help us shape our platform and improve customer experiences.</p> <p><strong>The opportunity</strong></p> <p>Reporting to the Director, Platform Services, we are adding a Cloud Engineer to our team. This is an opportunity to play a critical role in developing and deploying custom DevOps tool chains onto the platform that enables our enterprise customers to innovate and accelerate on the cloud. It&rsquo;s a chance to apply your leadership, your knowledge, and your collaboration skills as you build and automate cloud infrastructure using AWS services.</p> <p><strong>Who you are</strong></p> <p>You are Cloud Engineer with hands-on knowledge of AWS, Azure, Jenkins and Atlassian. You describe yourself as an innovator, a multitasker, obsessed with continued education and an excellent communicator. Writing elegant, simple-yet-complex code is your passion and you want to apply your expertise to deliver a quality solution. You are addicted to problem solving, you own your work, and execute flawlessly and independently. You like to share knowledge, mentor others and you thrive in a high-growth, fast-paced environment.<br /><br /></p> <p><strong>What&rsquo;s in it for you:</strong></p> <ul> <li>Technical challenges. You want to work on multiple projects using a range of tools, rather than focusing on one long term project. You want to work on the end-to-end solution process from creating high-level solutions at the pre-sales level to identifying gaps within current ones; from researching tools to testing out proposed ideas. You will prepare and deliver a resilient, monitored, highly secured and complete solution for the Managed Services organization to maintain. You will focus on:</li> <li>Integrating the solutions to a client network as well as integrating the tools to function seamlessly together.</li> <li>Testing solutions with the intent that they are QA certified to hand to a customer for acceptance testing.</li> <li>Ensuring all work is documented in the appropriate tool so that any of the engineering team can pick up the work by referencing the documents.</li> <li>Exposure. You want to deliver high-quality experiences for customers on our platform. You will explore and test options in the clients&rsquo; sandbox to quickly confirm the feasibility of a solution. You will collaborate with management and peers, to inform customers and educate them on the solutions being delivered.</li> <li>Growth. You want to apply and expand your technical expertise including professional certification in AWS and / or Azure. If you had Atlassian or Jenkins that would be a bonus. You want to focus on:</li> <li>Continuous Improvement: Ensuring all engineering materials are continuously improved and delivered with consistency so that the Managed Services organization can effectively and efficiently manage and maintain the deployment.</li> <li>Continuous Learning: Keeping up to date with cutting edge technologies impacting the solutions being deployed as well as learning new ways of delivering similar solutions.</li> </ul>
Responsibilities: <p><strong>Your day-to-day. You will:</strong></p> <ul> <li>Design and Develop. Plan, design and development of automation to deliver 3rd Party DevOps tool on the iTMethods Devops SaaS platform (DSP)</li> <li>Onboard. Fulfill the role of Solutions Architect by onboarding clients to the DSP and ensuring resilient and scalable solutions are delivered</li> <li>Collaborate. Partner with the client project team to identify and communicate interdependencies between the iTMethods DSP and the Client Environment</li> <li>Lead. Provide technical leadership both inside out organization and to our clients. Better our processes by continually looking to automate and improve DSP resiliency.</li> </ul>
Requirements: <p><strong>What you bring:</strong></p> <ul> <li>The drive. You thrive on developing solutions to open-ended business problems. You can work within a team and independently on multiple concurrent initiatives.</li> <li>The certifications. You are a certified AWS Associate and AWS Professional.</li> <li>The expertise. You have hands-on knowledge of and experience with: <ul> <li>AWS (EC2, VPC, S3, RDS, Route 53, KMS, EFS, ElastiCache, CloudFront, CloudFormation)</li> <li>Configuring, troubleshooting, and maintaining common services NFS, DNS, SMTP, DHCP, NTP, web servers (Apache, Nginx), proxy (HAProxy), MySQL, PostgreSQL &nbsp;</li> <li>Infrastructure as Code (Iac): Ansible (most important), Terraform, CloudFormation or other tools</li> <li>CI/CD: Understand typical architecture of applications. Can create CI/CD Pipeline in Jenkins, GitLab or alternatives.</li> </ul> </li> <li>The experience with Containers Docker, Kubernetes or Mesos/Marathon, Database administration skills for MySQL, PostgreSQL, Oracle, Monitoring: DataDog, CloudCheckr, Skeddly, Opsgenie, and Linux with scripting (Shell, Python) is an asset.</li> </ul> <p><strong>Join us</strong></p> <p>Apply here or learn more on our&nbsp;<a href="https://www.itmethods.com/careers/">website</a>,&nbsp;<a href="https://medium.com/@itmethods">Medium</a>&nbsp;or&nbsp;<a href="https://www.linkedin.com/company/itmethods-inc/">LinkedIn</a>.</p> <p>iTMethods is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs.&nbsp;</p>